Appreciation for a System

Exploring a World View Through the Lens of Profound Knowledge

By Matthew Moss / May 4, 2020 / 0 Comments

Barbara Lawton explains the value and necessity of using the System of Profound Knowledge to improve; and the importance of making it accessible.

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Presentation by Ackoff on Systems, Design and the Society

By Matthew Moss / April 6, 2020 / 0 Comments

This video shows part 2 of a Russell Ackoff presentation from 2003 (see our previous post on part 1: Ackoff on Systems Thinking and Management).

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Systemically Non-Systemic: COVID-19 through the Deming Lens

By Guest Post / April 3, 2020 / 3 Comments

Professor Doug Stilwell of Drake University takes a look at what we can learn from – and how we might address – the COVID-19 crisis using the Deming Philosophy.

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The “String” Theory of Systems Management in Schools

By Guest Post / February 20, 2020 / 1 Comment

Does your organization need “re-tuning”? Drs. Doug Stilwell and Randy Peters of Drake University discuss the pitfalls of both over- and under-managing.

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Standardize Improvements to Achieve Results

By Matthew Moss / February 17, 2020 / 0 Comments

Part 2 of True Improvement vs Illusion of Progress, a presentation by Peter Scholtes.

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Leading from the Top (Part I) – Transformation of the Leader

By Guest Post / January 14, 2020 / 0 Comments

Dr. Deming said, “Quality is determined by the top management. It cannot be delegated.” This humorous tale from Detroit Mayor Mike Duggan illustrates this concept beautifully.

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image with text: "A bad system will beat a good person every time" W. Edwards Deming

Deming on Management: Appreciation for a System

By Matthew Moss / December 9, 2019 / 0 Comments

The fourth post in our “Deming on Management” series, dive deeply into a wealth of resources on Appreciation for a System – one of the four aspects of Deming’s System of Profound Knowledge (SoPK).

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Life Lessons from Russell Ackoff

By Bill Bellows / November 13, 2019 / 0 Comments

Advisory Council Member Bill Bellows shares an as-yet unheard anecdote on siloed decision making from visionary Russ Ackoff.

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Reflections on the Fabric of the Toyota Production System

By Bill Bellows / September 23, 2019 / 0 Comments

Are you managing the parts of your company, or the way the parts interact with each other? We look to Toyota Motor Corporation for insight.

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Ackoff on Systems Thinking and Management

By Matthew Moss / September 2, 2019 / 0 Comments

Are you using analysis to solve problems at your company? Try synthesis instead! For help, John Hunter directs us to this still-mind-blowing talk from Dr. Russell Ackoff, author of The Art of Problem Solving.

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