Appreciation for a System

Why Deming / Why Now

By Bill Bellows / October 2, 2018 / 0 Comments

“Now, more than ever, organizations possess limitless opportunities to improve how they manage resources within a system.” – Bill Bellows

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Two Tweets & A Blog

By Guest Post / September 25, 2018 / 0 Comments

Guest blog by Bob Browne, author of Sys-Tao – Western Logic and Eastern Flow and former Chairman and CEO of the Great Plains Coca-Cola Bottling Company Tweet One The question, “If Japan can, why can’t we?” conjures up the works of W. Edwards Deming. It also begs another question, “If the Japanese so easily understood […]

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The best and the brightest

By Guest Post / September 10, 2018 / 0 Comments

We hear a lot of talk about companies wanting to hire the best and the brightest. But is that a great long-term strategy? Is there something better?

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Iterative Customer Focus

By deming / August 20, 2018 / 0 Comments

Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. On Statistical Techniques in Industry as a Natural Resource by W. Edwards Deming (1952) In the new way, management introduces, through consumer research, a 4th step, and runs through the 4 steps is a cycle, over and over … New Way Design the […]

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Understanding Variation and Appreciating Variety

By Bill Bellows / May 21, 2018 / 0 Comments

By John Hunter and Bill Bellows. Beginning in 1951, the Japanese Union of Scientists and Engineers (JUSE) has awarded the Deming Prize to honor organizations, and later, individuals, for extraordinary accomplishments in quality management. Recipients receive a prestigious medal, complete with an image of Dr. Deming, with his quotation, “The right quality and uniformity are foundations […]

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Do You See What I See – Bill Bellows

By deming / January 29, 2018 / 0 Comments

Guest post by John Hunter. This webcast shows Bill Bellows’ presentation, Do You See What I See, at the 2012 Annual Deming Conference. Bill is now the Deputy Director of The W. Edwards Deming Institute®. I previously posted on a snippet from this presentation: How Did We Do on the Test?. As long as we […]

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Learning to Discern – Quality & Quantity

By Bill Bellows / December 15, 2017 / 0 Comments

Post by Bill Bellows, Deputy Director, The Deming Institute “The basic problem anywhere is quality.   What is quality?   A product or a service possesses quality if it helps somebody and enjoys a good and sustainable market.” W. Edwards Deming When our daughter, Allison, was about 3 years old, she joined me for a quick ride to the […]

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Applying Quality as a Business Strategy at Hallmark Building Supplies

By deming / December 4, 2017 / 0 Comments

Guest post by John Hunter. This webcast shows Louie Paynter’s presentation, Hallmark Building Supplies’ Approach to Applying Quality as a Business Strategy, at the 2012 Annual Deming Conference. I have written about this presentation in 2013 with a few selected clips from the presentation. Now we have added the full presentation to our YouTube channel: […]

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Utopia: Next Stop or Last Stop?

By Bill Bellows / November 16, 2017 / 0 Comments

Post by Bill Bellows, Deputy Director, The Deming Institute. Sir Thomas More was not the first person, nor the last, to disagree with King Henry VIII. His last serious conflict, refusing to attend the coronation of Anne Boleyn as the Queen of England in 1533, was interpreted as a snub against Anne. From this episode, More’s […]

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What to think when things do not add up…

By Bill Bellows / November 3, 2017 / 0 Comments

Post by Bill Bellows, Deputy Director, The Deming Institute. “The efforts of the various divisions in a company, each given a job, are not additive.   Their efforts are interdependent.” W. Edwards Deming, The New Economics In the summer of 2005, I spoke at a conference which featured Jack Welch, the former CEO of General Electric, as […]

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