Appreciation for a System

Empty classroom with desks facing a teacher's lectern, desk, and blackboard.

Are Best Efforts Ruining Education?

By Christina Dragonetti / May 16, 2022 / 0 Comments

In this guest post, Taylor Lux views the American education system through the Deming lens, finding significant shortfalls in spite of educators’ best efforts.

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Our Only Hope

By Guest Post / April 5, 2022 / 2 Comments

Guest post by Dr. Doug Stilwell, Assistant Professor Drake University: Now more than ever, I wish Dr. Deming was still with us, for even at age 64 I have so many burning questions I’d like to ask him, driven by the extreme frustration I feel about the “state of things” in our world.

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Confusing Improving A Proxy Measure with Actually Improving the System

By John Hunter / December 7, 2021 / 0 Comments

Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. Using data to access and guide improvement efforts is extremely useful. Data must be used appropriately, however. Thought must be given to understand the systems being studied and what the data actually indicates. It is easy to be misled if you are not […]

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Avoiding Fires Rather Than Fighting Fires

By John Hunter / August 11, 2021 / 1 Comment

Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). In order to build strong companies that are resilient and able to prosper even in challenging times, it is best to create reliable and robust systems. It is easy to be misled by what is flashy if we don’t think […]

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The Existing Management Conditions Limit How Effective New Strategies Will Be

By John Hunter / June 28, 2021 / 0 Comments

Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). Over time, I have learned that one of the challenges in implementing Deming and Ackoff’s ideas are the underlying expectations for the organizations that are missing. What happens is, people take ideas from Ackoff and Deming and decide that using […]

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Seeking Systemic Improvements: Root Cause

By John Hunter / September 7, 2020 / 4 Comments

Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. The idea of looking beyond the most visible problem when seeking to improve is important. If you just address the most visible issue, you often fail to improve the system and instead just add some work to smooth things over if that problem […]

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Mary Jenkins: Statistical Approach to HR Systems

By John Hunter / July 20, 2020 / 2 Comments

Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. Mary Jenkins gave this presentation on Statistical Approach to HR Systems at the Ohio Quality and Productivity Forum in 1992. In the presentation, Mary provides a view of the organization as a system and the existing and possible systems to manage personnel. She […]

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Exploring a World View Through the Lens of Profound Knowledge

By David Zack / May 4, 2020 / 0 Comments

Barbara Lawton explains the value and necessity of using the System of Profound Knowledge to improve; and the importance of making it accessible.

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Presentation by Ackoff on Systems, Design and the Society

By David Zack / April 6, 2020 / 0 Comments

This video shows part 2 of a Russell Ackoff presentation from 2003 (see our previous post on part 1: Ackoff on Systems Thinking and Management).

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Systemically Non-Systemic: COVID-19 through the Deming Lens

By Guest Post / April 3, 2020 / 2 Comments

Professor Doug Stilwell of Drake University takes a look at what we can learn from – and how we might address – the COVID-19 crisis using the Deming Philosophy.

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