Appreciation for a System

The Transformation from School Based Learning to Lifelong Learning

By John Hunter / October 2, 2017 / 0 Comments

Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). This webcast shows Bjarne Wig’s presentation, The Transformation of Learning, at the 2015 Deming Research Seminar. See Bjarne’s research paper that forms the basis of the talk: The Transformation of Learning at the Work Place. Educational institutions are becoming dinosaurs […]

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Post-Harvey Restoration: Consider a Deming-Based Approach

By Bill Bellows / September 14, 2017 / 0 Comments

Guest post by Lori Fry, Principal with Navigator Management Partners, originally featured as a post at https://dignityatworkproject.com/    Follow this link to listen to our first podcast with Lori. The effects of Hurricanes Harvey and Irma will be felt for years. AccuWeather has reported the cost of recovery efforts will exceed $290 billion. That’s BILLION. With […]

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Management by Extremes

By Bill Bellows / September 11, 2017 / 0 Comments

Post by Bill Bellows, Deputy Director, The Deming Institute. In the spirit of standardization that is growing in popularity in organizations around the world, is there room for diversity?   That is, is variety really the spice of life, or does it represent a non-value added effort, if not simply waste?    In other words, should variation always be […]

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Are you a systems thinker?

By Bill Bellows / September 8, 2017 / 0 Comments

Post by Bill Bellows, Deputy Director, The Deming Institute. A few decades before The Big Bang Theory introduced television audiences to fictional theoretical physicist Sheldon Cooper, with guest appearances by Stephen Hawking, astronomer Carl Sagan was one of the most well-known non-fictional US physicists.   Amongst Sagan’s research interests was the search for extra-terrestrial intelligence, including the odds […]

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The Funnel Experiment with Brian Hwarng

By John Hunter / September 4, 2017 / 0 Comments

Guest post by John Hunter, founder of CuriousCat.com. This webcast shows Brian Hwarng’s presentation, The Funnel Experiment, at the 2015 Deming Research Seminar. As Brian says: The purpose [of the funnel experiment] is to demonstrate, by theory, the losses that are caused by tampering. Chapter 9 (“The Funnel”) of The New Economics is a good […]

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Selling Horses and Seeing Systems

By Bill Bellows / August 28, 2017 / 0 Comments

Post by Bill Bellows, Deputy Director, The Deming Institute. Midway through graduate school, while employed through the summer months in an engineering position, I joined fellow interns in an after-hours outing at a local pub.   With our internships coming to an end, we invited our department manager to join us.   Unlike the technical questions we answered all […]

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Manage Costs, Variation, and Waste – Mind the Choices

By Bill Bellows / August 18, 2017 / 0 Comments

Post by Bill Bellows, Deputy Director, The Deming Institute. As noted in my June 26th post, “It Depends…”, when asked in February 1990 about the trend towards reducing the number of levels of management in organizations, Dr. Deming answered, in his usual Socratic fashion: “Why have more levels than you need?” Now, consider what Socratic questions might […]

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Transforming Jet-Hot by Viewing the Organization as a System

By John Hunter / August 7, 2017 / 1 Comment

Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). Jet-Hot‘s story provides an example of applying Deming’s work to transform a real enterprise. Gordon McGilton and Dennis Sergent share evidence from their experience that will help others transform their enterprises by focusing on their system and aim. Jet-Hot was […]

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Anyone Can Cut Costs, Look Good and Go Out of Business

By Guest Post / July 27, 2017 / 0 Comments

Guest post by Edward Martin Baker.   A version of this post originally appeared on Aileron.org. Years ago, a “friend” who thought he was a mechanic, as did I, offered to improve my car’s performance. He removed parts of the engine, fiddled around with them, and reassembled them. When he finished, I saw some of the […]

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When We Understand Our Work and We are Given the Ability to Improve It – We Will

By John Hunter / June 19, 2017 / 1 Comment

By John Hunter, author of the Curious Cat Management Improvement Blog. Jim Benson’s presentation at our 2015 International Deming Research Seminar explored how to manage the workload better to improve results. We want to help people become happy so that they will build better products. We fundamentally believe that happy people do exactly that. Companies […]

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