Appreciation for a System

Eliminate Sales Commissions: Reject Theory X Management and Embrace Systems Thinking

Dr. Deming explained that paying sales commissions to staff introduced distortions into the organization that damaged overall performance. Each topic has different connections to Deming’s system of profound knowledge, as he laid it out in the New Economics. The problems with sales commissions heavily touch on all of the four areas of the management system. …

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Dr. Deming Called for the Elimination of The Annual Performance Appraisal

In Out of the Crisis, page 101, Dr. Deming states the following as one of the seven deadly diseases: Evaluation of performance, merit rating, or annual review… The idea of a merit rating is alluring. the sound of the words captivates the imagination: pay for what you get; get what you pay for; motivate people …

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The Deming Files @ The Process Excellence Network

The W. Edwards Deming Institute is working with the Process Excellence Network to publish articles on Deming’s ideas: The Deming Files. The first article was published in early 2011. A 4 part series looked at Deming’s System of Profound Knowledge: Systems Thinking and the Three Musketeers – Deming’s SoPK by Eric Christiansen The Trouble with …

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