Deming Philosophy
Post by Bill Bellows, Deputy Director, The Deming Institute. A few decades before The Big Bang Theory introduced television audiences to fictional theoretical physicist Sheldon Cooper, with guest appearances by Stephen Hawking, astronomer Carl Sagan was one of the most well-known non-fictional US physicists. Amongst Sagan’s research interests was the search for extra-terrestrial intelligence, including the odds […]
Read More
Guest post by John Hunter, founder of CuriousCat.com. This webcast shows Brian Hwarng’s presentation, The Funnel Experiment, at the 2015 Deming Research Seminar. As Brian says: The purpose [of the funnel experiment] is to demonstrate, by theory, the losses that are caused by tampering. Chapter 9 (“The Funnel”) of The New Economics is a good […]
Read More
Post by Bill Bellows, Deputy Director, The Deming Institute. Midway through graduate school, while employed through the summer months in an engineering position, I joined fellow interns in an after-hours outing at a local pub. With our internships coming to an end, we invited our department manager to join us. Unlike the technical questions we answered all […]
Read More
Guest post by John Hunter, author of the Curious Cat Management Improvement Blog. This webcast shows Phil Landesberg’s presentation, Collaborating to Improve Government Performance, at the 2015 Deming Research Seminar. I have known Phil for many years having served with him on the board of the Washington DC Deming User’s group. I also worked at […]
Read More
Post by Bill Bellows, Deputy Director, The Deming Institute. As noted in my June 26th post, “It Depends…”, when asked in February 1990 about the trend towards reducing the number of levels of management in organizations, Dr. Deming answered, in his usual Socratic fashion: “Why have more levels than you need?” Now, consider what Socratic questions might […]
Read More
Guest post by Lori Fry, Principal with Navigator Management Partners, originally featured as a post at https://dignityatworkproject.com/. Follow this link to listen to our first podcast with Lori. Monitoring employees’ time in the restroom is not okay. If you believe monitoring employees’ time in the restroom will materially improve your company’s bottom line, refer to […]
Read More
Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). Jet-Hot‘s story provides an example of applying Deming’s work to transform a real enterprise. Gordon McGilton and Dennis Sergent share evidence from their experience that will help others transform their enterprises by focusing on their system and aim. Jet-Hot was […]
Read More
Post by Bill Bellows, Deputy Director, The Deming Institute. On a summer weekend in 1997, I visited my office for a short time before heading home after a few errands near work. At the time, I was a member of the company’s Continuous Improvement Team, a later version of a Total Quality Management Office. Upon dropping in, […]
Read More
Guest post by Edward Martin Baker. A version of this post originally appeared on Aileron.org. Years ago, a “friend” who thought he was a mechanic, as did I, offered to improve my car’s performance. He removed parts of the engine, fiddled around with them, and reassembled them. When he finished, I saw some of the […]
Read More
Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. This video shows Poorani Jeyaseker’s presentation, The Role of W. Edwards Deming in Today’s IT, at the 2015 Deming Research Seminar. Poorani explains how the management system drives behavior that is not useful to the organization. The business team asks for estimates for […]
Read More