System of Profound Knowledge
Why is it so hard to get the Deming approach to “stick” at organizations?Keith Sparkjoy’s answer may surprise you.
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In this 2012 webcast by Mike Tveite, learn the difference between an aim and a goal, and how the goal often gets in the way of the aim.
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Guest post by John Hunter, founder of CuriousCat.com. This webcast shows Bob Browne’s presentation, Profound Knowledge of the Real Thing, at the 2012 Annual Deming Conference. Bob is the former CEO of the Great Plains Coca Cola Bottling Company. Among other things, this presentation is a good option for those seeking an example that provides […]
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Post by Bill Bellows, Deputy Director, The Deming Institute. “The efforts of the various divisions in a company, each given a job, are not additive. Their efforts are interdependent.” W. Edwards Deming, The New Economics In the summer of 2005, I spoke at a conference which featured Jack Welch, the former CEO of General Electric, as […]
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Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). We all benefit from standardization every day. We can plug our devices into a wall outlet and power them. We can get a replacement battery and have it work as expected. We can type on the keyboard without thinking because […]
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This guest post is an excerpt from Ed Baker’s book (pages 47-48), The Symphony of Profound Knowledge, which was created in partnership with Aileron.org. Find a recent interview with Ed on the topic of this blog post at this link. Deming’s criterion of knowledge is whether it helps us to predict and not whether we discover truth, […]
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Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. This webcast shows Steve Haedrich’s presentation, The System of Profound Knowledge Applied to Sales and Marketing, at the 2015 Deming Research Seminar. Steve is the President of New York Label & Box Works. Steve discussed the importance of understanding the strengths of your […]
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Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. This webcast shows Mike Stoecklein’s presentation, Understanding and Misunderstanding Variation in Healthcare, at the 2015 Deming Research Seminar. The companion research paper that Mike wrote, Understanding and Misunderstanding Variation in Healthcare is packed with additional information on the topics he discusses and includes […]
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Guest post by Edward Martin Baker. A version of this post originally appeared on Aileron.org. Years ago, a “friend” who thought he was a mechanic, as did I, offered to improve my car’s performance. He removed parts of the engine, fiddled around with them, and reassembled them. When he finished, I saw some of the […]
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By John Hunter, author of the Curious Cat Management Improvement Blog. Presentation by W. Edwards Deming at Western CT State University – February 1990 We are being ruined by best efforts without knowledge. Sure we want best efforts but guided with knowledge. Efforts guided by instinct do more harm than good. Our problem is best […]
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