System of Profound Knowledge

The Deming Philosophy: New Ways To Think About The World

By Matthew Moss / July 15, 2019 / 0 Comments

A fresh look at Mike Tveite’s presentation, “The Deming Philosophy: New Ways To Think About The World.”

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Leading The Transformation Process

By Matthew Moss / May 20, 2019 / 0 Comments

Barbara Lawton’s presentation explores the interaction between personal transformation and organizational transformation.

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Mike Tveite on The Role of Learning in Improving Organizations

By Matthew Moss / March 18, 2019 / 0 Comments

Mike Tveite discusses the importance of adopting Deming’s System of Profound Knowledge in the work of executives and the larger systems within organizations.

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3rd Edition of The New Economics Has Been Released

By Matthew Moss / March 4, 2019 / 0 Comments

The new edition of The New Economics includes an introduction by Kevin Edwards Cahill and a new chapter by Kelly Allan.

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Continuous vs. Continual Improvement: An Ongoing Conversation with Ed Baker

By Bill Bellows / January 28, 2019 / 0 Comments

Bill Bellows highlights ongoing conversations with Ed Baker, author of The Symphony of Profound Knowledge (created in partnership with Aileron.org).

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Why Deming? Why Now? Why…India?

By Matthew Moss / January 21, 2019 / 0 Comments

The founder of The Deming Forum India advocates convincingly for the need to take a Deming approach to improvement country-wide.

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What is a system?

By Bill Bellows / January 10, 2019 / 0 Comments

“Humans create systems all the time…How well any of these systems function, how effective and efficient they are, often comes down to how well the parts cooperate to support the aim.”

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A Brief History of Quality, Part 1 – “Time has no divisions to mark its passage…”

By Bill Bellows / January 1, 2019 / 0 Comments

Bill Bellows looks at “step changes” and how they relate to quality.

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Dr. Deming’s work lauded by world famous philosopher, Alasdair MacIntyre

By Bill Bellows / December 27, 2018 / 0 Comments

One of the most pre-eminent philosophers in the world, Alasdair MacIntyre cites Deming at length in his 2016 book, Ethics in the Conflicts of Modernity.

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Customer Satisfaction is Not Enough

By Matthew Moss / December 3, 2018 / 0 Comments

To succeed over the long term, organizations must seek not to satisfy customers but to delight them.

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