process thinking

The “Small Jumps” of Change

By Guest Post / January 12, 2021 / 4 Comments

Guest post by Doug Stilwell, Drake University. There are indeed many reasons change efforts fail. But we can avoid one of those reasons by taking “small jumps;” breaking down important change/improvement efforts into manageable and measurable steps so that the daunting size and complexity of initiatives are not the cause of failure.

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Make Time to Improve

By deming / May 18, 2020 / 0 Comments

Are you responsible for how a part of your organization prioritizes what must be done? If so, you must find a way to devote time to improvement.

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Rethinking Statistics for Quality Control with George Box

By deming / December 17, 2018 / 0 Comments

George Box shared a presentation on Rethinking Statistics for Quality Control at our 2008 Deming Institute Conference in Madison, Wisconsin.

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Kevin Murphy’s Presentation: Application and Lessons of Deming’s Perspective on Leadership

By deming / March 16, 2017 / 0 Comments

Kevin Murphy’s presentation at the 14th In2:InThinking Annual Forum Weekend Conference: Application and Lessons of Deming’s Perspective on Leadership: [Vimeo plays the video automatically – which is obviously an extremely bad Ux practice. Even using their code to disable autoplay of the video doesn’t work. So I have removed the embedded video. You may view […]

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Software Code Reviews from a Deming Perspective

By deming / February 20, 2017 / 0 Comments

Software code review is the practice of reviewing the software code written by colleagues on your software development team. Like many practices the form it takes can vary quite a bit. W. Edwards Deming stated in Out of the Crisis: Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass […]

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What are We Trying to Accomplish?

By deming / February 16, 2017 / 0 Comments

In The Improvement Guide, the authors add 3 questions to the PDSA cycle: What are we trying to accomplish? How will we know that a change is an improvement? What change can we make that will result in improvement? As I stated in my previous post on The Improvement Guide I believe anyone using the […]

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Educate New Managers on Their New Responsibilities

By deming / January 26, 2017 / 0 Comments

Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). Far too often, companies promote employees into management positions and expect them to fulfill the obligations of their new position without helping prepare them to meet their new responsibilities. People who excelled at doing their non-supervisory job often have little education or experience […]

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Jobs to be Done

By deming / January 19, 2017 / 0 Comments

“While many in the business world associate the word ‘theory’ with something purely academic or abstract, nothing could be further from the truth. Theories that explain causality are among the most important and practical tools business leaders can have.” – Clayton Christensen

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Using Checklists to Reduce Process Variation and Improve Results

By deming / December 1, 2016 / 0 Comments

The Checklist Manifesto by Atul Gawande is a wonderful book about how to create systems that work. At the core the Checklist Manifesto is about determining the critical process conditions and creating a system to assure that the those process items are properly handled. In the book Atul Gawande paraphrases Daniel Boorman, veteran pilot who […]

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Industrial Statistics – Research vs Practice

By deming / November 14, 2016 / 0 Comments

2013 American Statistical Association (ASA) Deming Lecture: Industrial Statistics – Research vs Practice by Vijay Nair, University of Michigan. In his talk Dr. Nair referenced the article, W. Edwards Deming: The Story ofa Truly Remarkable Person, by Robert B. Austenfeld. He also referenced Dr. Deming becoming famous in the USA overnight, at the age of […]

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