process thinking

Deming Lecture by Dr. Jeff Wu on Quality Improvement from Autos to Nanotechnology

Deming Lecture at the 2012 ASA Joint – Quality Improvement: From Autos and Chips to Nano and Bio” by Jeff Wu, Georgia Institute of Technology. One of the points Dr. Wu mentioned is Shewhart called common causes, chance causes, and special causes, assignable causes. I must say I have always thought assignable causes seems like …

Deming Lecture by Dr. Jeff Wu on Quality Improvement from Autos to Nanotechnology Read More »

Improving the System to Reduce Costs Isn’t Equal to Cost Cutting

Real benefits come when managers begin to understand the profound difference between “cost cutting” and “eliminating the causes of costs.” Brian Joiner in Fourth Generation Management Cutting costs by fiat via executive orders reduces the capability of the organization. Those costs are often born by customers. In the short term reducing costs in such a …

Improving the System to Reduce Costs Isn’t Equal to Cost Cutting Read More »

Some Notes on Management in a Hospital by W. Edwards Deming

We used to publish a newsletter. In the Fall 2006 Deming Interaction we published an excerpt from an article by Dr. Deming: Some Notes on Management in a Hospital [the link that we broke has been removed] (published in 1990 in the Journal of the Society of Health Systems). In the lecture discussed from our …

Some Notes on Management in a Hospital by W. Edwards Deming Read More »

Dr. Deming’s Influence on One Elementary School Principal

Presentation by Jake Rodgers and Phyllis Tubbs: Dr. Deming’s Influence on One Elementary School Principal at the 1st annual Deming in Education Conference: Jake asks a good question (as he learned from David Langford who learned it from W. Edwards Deming). What’s your theory? Asking yourself this question lets you explore why you do what …

Dr. Deming’s Influence on One Elementary School Principal Read More »

Applying Deming Principles at Small and Medium-sized Enterprises

SMED your SME journey applying Deming principles – guest post by Luciana Paulise How to build succesful business right the first time For more than 10 years now I have been helping people to develop their own Small and Medium-sized Enterprises (SME). As a graduate with a degree in business, at first, I helped students …

Applying Deming Principles at Small and Medium-sized Enterprises Read More »

The History and Evolution of the PDSA Cycle

Ron Moen and Clifford Norman wrote a very interesting article on the history of the PDSA cycle: Clearing up myths about the Deming cycle and seeing how it keeps evolving. It is not enough to determine that a change resulted in improvement during a particular test, according to Moen, Nolan and Provost. As you build …

The History and Evolution of the PDSA Cycle Read More »

The Importance of Working with Suppliers Over the Long Term

End the practice of awarding business on the basis of price tag. Instead, minimize total cost. Move toward a single supplier for any one item, on a long-term relationship of loyalty and trust. Point 4 in W. Edwards Deming’s 14 points for management Even today many organizations treat suppliers as adversaries to beat at the …

The Importance of Working with Suppliers Over the Long Term Read More »

To Achieve Success Focus on Improving the System Not On Individual Performance

A company could put a top man at every position and be swallowed by a competitor with people only half as good, but who are working together. W. Edwards Deming in his last interview: ‘Management Today Does Not Know What Its Job Is.‘ This quote is a wonderful view of Deming’s focus on the organization …

To Achieve Success Focus on Improving the System Not On Individual Performance Read More »

Scroll to Top