Psychology

To Copy is to Invite Disaster

By deming / October 28, 2014 / 0 Comments

Dr. Deming explained the dangers of copying from other organizations: “To copy is to invite disaster.” (page 10 of The New Economics). The proper corse of action depends on the system. This, like so much of Deming’s advice, relates to understanding the organization as a system. A Deming management view requires thinking about relationships, psychology, […]

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Outdated Management Practices Don’t Die Off Easily

By deming / October 2, 2014 / 0 Comments

The following quote was provided by Eric Budd During the meeting, our division president asked Dr. Deming, “Is there hope for GM?” Dr. Deming’s reply: “Sometimes you have to wait for people to die. Eric Budd‘s comment In attempting to understand why he might say something like this, I ran across this quote, ‘A new […]

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Deming Podcast: The Deming Journey at New York Label & Box Works

By deming / September 11, 2014 / 0 Comments

In this episode of the Deming Podcast (download), Steven Haedrich, President of New York Label & Box Works, talks about the Deming journey at the company. Steven also talks about the relevance of the Deming teachings today and the keys to long-term success using the Deming method. Steven Haedrich: I knew performance appraisals were useless […]

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People Take Time to Believe Claims of Changed Management Practices

By deming / September 8, 2014 / 0 Comments

This post continues with some thoughts prompted by the Read Bed Experiment Lessons post. Another aspect the Red Bead Experiment can’t replicate is the long term impact of working in a system that frustrates your desire to do great work. The importance of what happens to people in such a situation is under appreciated. I […]

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Deming Library Video with Dr. Deming Discussing the 14 Points

By deming / May 8, 2014 / 1 Comment

The clip above begins with Dr. Deming discussing a facet of the Deming chain reaction: With better quality and lower costs you can capture the market with better quality and lower price. It will help you to stay in business, provide jobs, and more jobs. These clips are taken from the Deming Starter Library on […]

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Using Deming’s Management Ideas to Reduce Violence in Prison

By deming / April 22, 2014 / 0 Comments

In the last post we began to look at the efforts to improve the Maine State Prison. The efforts to adopt a management strategy and practices guided by an understanding of Dr. Deming’s management system are hampered by the overall management system. This is a common situation. The current state could best be seen as […]

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Standard Work Instructions are Continually Improved; They are not a Barrier to Improvement

By deming / January 28, 2014 / 0 Comments

When people first learn of standard work within the Deming context (or lean manufacturing or the other flavors of management with some process focus) they often fear it means following outdated processes that are ineffective. I believe this is because, if they have experience with standards, that experience was a bad experience. They likely suffered […]

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Employee Involvement at Western Mountaineering

By deming / January 13, 2014 / 0 Comments

Randy Harward spoke at the 2013 Deming Institute annual conference on applying Deming management methods at Western Mountaineering and Patagonia. Western Mountaineering was facing a cash flow crisis when Randy Harward took over and he strongly considered closing down. Given the problems the “only way out of the situation was to increase turns” (increase how […]

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Dr. Deming on Leadership and Management of People

By deming / November 4, 2013 / 0 Comments

What is a leader? As I use the term here, the job of a leader is to accomplish transformation of his organization. He possesses knowledge; he himself has been transformed. He has personality and persuasive power. How may he accomplish transformation? First he has theory. He understands why the transformation would bring gain to his […]

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Using Control Charts to Aid in Improving the Classroom Learning Environment

By Guest Post / September 19, 2013 / 0 Comments

Guest Post – Chatterbox by Lou Tribus I teach a Year 4 class in a small private primary school in central London. That would be the equivalent in the USA, by age of a 3rd grade class or academically of a 4th grade class. One of the benefits of a small private school is small […]

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