Psychology

Jim Benson on Applying Deming’s Ideas to Knowledge Work

By deming / August 10, 2015 / 0 Comments

Jim Benson, founding partner of the Modus Cooperendi and co-author of Personal Kanban is the guest on this Deming Podcast. In the podcast Jim discusses how to apply Deming ideas to knowledge work. I was actively looking for a set of guiding principles around what would create an actual human oriented, self-aware way of managing […]

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Deming 101: Discover How Amazing Things Happen, by Kelly Allan

By deming / July 6, 2015 / 0 Comments

“Get out of the motivation business. Create a work environment where people love to come to work and do their work.” – Kelly Allan

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All That People Need to Know is Why Their Work is Important

By deming / June 15, 2015 / 0 Comments

Motivation – nonsense. All that people need to know is why their work is important. W. Edwards Deming, From a speech at General Motors in 1992: Introduction to a System. The Essential Deming We do a great disservice to our organizations when see motivation as the cause of poor results. Your management system should nurture […]

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Deming Conference Webcast: Paula Marshall, CEO, The Bama Companies

By deming / June 11, 2015 / 0 Comments

Paula Marshall, CEO, The Bama Companies presentation at The W. Edwards Deming Institute 2014 annual conference. Her company bakes all the apple pies for McDonalds. When the quality issues were failing to meet McDonalds rising expectations in 1988, she was told to watch a video of “If Japan Can, Why Can’t We” by her contact […]

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Deming Podcast with Dick Steele, Chairman of Peaker Services

By deming / March 2, 2015 / 0 Comments

This podcast (download) features Dick Steele, Founder and Chairman of Peaker Services and member of The Deming Institute Board of Trustees. Dick discusses his company’s transformation and their continuing application of the Deming philosophy. Peaker Services remanufactures locomotive engines and designs electrical control systems for large power applications. Dick shares how attending a Dr. Deming’s […]

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Keith Sparkjoy on Adopting the Deming Management System at Pluralsight

By deming / February 2, 2015 / 0 Comments

Keith Sparkjoy, Cofounder and Culture Coach of Pluralsight discusses his “awakening” on their journey to keep Pluralsight’s healthy culture as they rapidly expanded (download the podcast). Keith started by reading Out of the Crisis and thought it would be tough to use that book as a tool to convince his cofounder and CEO that using […]

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Quality Comes to City Hall

By deming / January 26, 2015 / 0 Comments

Out of the Crisis included a couple pages (245-7) that Dr. Deming asked my father to write on the efforts to apply Deming’s management ideas at the City of Madison (the first effort to do so in the public sector as far as I know). This article provides more details on that effort and is […]

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Monta Akin on The 20 Year Deming Journey at the Leander Independent School District

By deming / January 23, 2015 / 0 Comments

Monta Akin, Assistant Superintendent for Leander Independent School District in Leander, Texas joined Tripp Babbitt to record the latest podcast for the Deming Institute. Monta shares the compelling story of Leander Independent School District’s transformation to a Deming based management system. It begins when Monta was first introduced to Deming when she came across the […]

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Deming Podcast with Fred Wambier and Kelly Allan On Applying Deming’s Ideas at Finishing Technology

By deming / January 8, 2015 / 0 Comments

Fred and Kelly discuss the Deming journey of Finishing Technology, a leader and innovator in metal finishing services and technology.

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Minimal Viable Product

By deming / November 17, 2014 / 0 Comments

Minimal Viable Product is an important concept. The idea is to learn from customers (users) using the product/service as soon as possible. Having customers direct experience available as soon as possible allows those designing and creating the product to learn as early as possible from those customers. The idea with MVP is to speed up […]

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