respect for people
By John Hunter, author of the Curious Cat Management Improvement Blog. 2011 ASA Deming Lecture (edit: ASA broke the link, so it was removed) by Roger Hoerl, GE Global Research: The World Is Calling; Should We Answer? Roger starts by discussing some areas of Deming’s work that are not getting the focus they deserve. I’d […]
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By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). We used to publish a newsletter. In the Fall 2006 Deming Interaction we published an excerpt from an article by Dr. Deming: Some Notes on Management in a Hospital [the link that we broke has been removed] (published in 1990 in the […]
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By John Hunter, author of Management Matters: Building Enterprise Capability. The Philadelphia Area Council for Excellence organized a tour to visit businesses Japan in 1985 and learn from them. 38 people participated in the trip including Peter Scholtes; William Hunter (my father); Brian and Laurel Joiner; Myron Tribus; and David and Carole Schwinn (David and […]
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By John Hunter, author of the Curious Cat Management Improvement Blog. Presentation by Christine Simpson and Sarah Ambrus at the 2015 Deming in Education conference: Empowering Students to Lead Change. In discussing the use of the 5 why’s Sarah made an important point that people would benefit from remembering. Focus on what we can control. […]
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By John Hunter, author of the Curious Cat Management Improvement Blog. This is a very interesting interview with W. Edwards Deming by Bill Scherkenbach (recording in February 1984, during this time Bill Scherkenbach worked at Ford and Deming was consulting with Ford). The interview provides many insightful quotes from Deming and shows his concern for […]
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By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). Point 10 on W. Edwards Deming’s list of 14 Points for western management: Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Such exhortations only create adversarial relationships, as the bulk of the […]
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By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). Jim Benson’s presentation at The W. Edwards Deming Institute 2015 annual conference: There is No Instant Pudding, You have to Show Up to Disrupt. Everyone in the company needs to be R&D [research and development], even it is just a little bit… […]
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By John Hunter, founder of CuriousCat.com. The linked to article that aims to provides an overview of the essence of Deming’s approach to management and its continuing relevance to managers: The Model of Sustainable Organisation by Alan Clark. A manager, said Deming, is primarily a manager of People. This is in line with many thinkers, […]
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By John Hunter, author of the Curious Cat Management Improvement Blog. Jim Benson, founding partner of the Modus Cooperendi and co-author of Personal Kanban is the guest on this Deming Podcast. In the podcast Jim discusses how to apply Deming ideas to knowledge work. I was actively looking for a set of guiding principles around […]
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By John Hunter, author of Management Matters: Building Enterprise Capability. The common objection to seniority pay is, “It’s rewarding dead wood!” My response is, “Why do you hire dead wood? Or why do you hire live wood and kill it?” Peter Scholtes, The Leader’s Handbook, page 331. Peter worked with Dr. Deming and presented at […]
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