respect for people

Lasting Quality Philosophy Presentation by Steven Haedrich

By John Hunter / August 3, 2015 / 0 Comments

By John Hunter, founder of CuriousCat.com. View Steven Haedrich’s presentation at the 2014 Fall Conference with the embedded webcast above. Steven, President of New York Label & Box Works, discusses their Deming journey over the decades. Give the power to the people that are doing the job. Give those people the tools they are requesting. […]

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All That People Need to Know is Why Their Work is Important

By John Hunter / June 15, 2015 / 0 Comments

By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). Motivation – nonsense. All that people need to know is why their work is important. W. Edwards Deming, From a speech at General Motors in 1992: Introduction to a System. The Essential Deming We do a great disservice to our organizations when […]

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Adaptation of the 14 Points to Medical Service

By John Hunter / June 9, 2015 / 0 Comments

By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). Dr. Deming’s 14 points for management have been put into various specific contexts by people over the years. Dr. Paul Batalden and Dr. Loren Vorlicky of the Health Services Research Center translated them into a health care context. Dr. Deming included their […]

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To Achieve Success Focus on Improving the System Not On Individual Performance

By John Hunter / April 23, 2015 / 0 Comments

By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). A company could put a top man at every position and be swallowed by a competitor with people only half as good, but who are working together. W. Edwards Deming in his last interview: ‘Management Today Does Not Know What Its Job […]

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Deming Podcast with Gordon McGilton

By John Hunter / April 20, 2015 / 0 Comments

By John Hunter, founder of CuriousCat.com. Gordon McGilton, director of a private equity fund with investment in multiple industries, discusses applying Deming’s management ideas at the companies they invest in. (download the podcast). Gordon will be presenting the 4 Day Deming seminar with Heero Hacquebord 27 to 30 April in Columbus, Ohio. Gordon McGilton went […]

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Creativity Inc. – Using Deming’s Ideas at Pixar

By John Hunter / March 9, 2015 / 0 Comments

By John Hunter, founder of CuriousCat.com. Ed Catmull co-founded Pixar with Steve Jobs and John Lasseter. In Ed’s book, Creativity, Inc.: Overcoming the Unseen Forces That Stand in the Way of True Inspiration, he discusses how important Deming’s ideas were to his efforts to help make Pixar what it is today. As we struggled to […]

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Deming Podcast with Dick Steele, Chairman of Peaker Services

By John Hunter / March 2, 2015 / 0 Comments

By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). This podcast (download) features Dick Steele, Founder and Chairman of Peaker Services and member of The Deming Institute Board of Trustees. Dick discusses his company’s transformation and their continuing application of the Deming philosophy. Peaker Services remanufactures locomotive engines and designs electrical […]

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Peter Drucker Advocated a Ratio of 20 to 1 for CEO to Average Worker Pay

By John Hunter / February 9, 2015 / 2 Comments

By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). Dr. Deming didn’t directly address executive pay as far as I know. Executives were paid well and without much detrimental impact on companies historically. In the 1980s many CEOs started treating corporate treasuries as personal bank accounts and problems exploded. Peter Drucker […]

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Keith Sparkjoy on Adopting the Deming Management System at Pluralsight

By John Hunter / February 2, 2015 / 0 Comments

By John Hunter, founder of CuriousCat.com. Keith Sparkjoy, Cofounder and Culture Coach of Pluralsight discusses his “awakening” on their journey to keep Pluralsight’s healthy culture as they rapidly expanded (download the podcast). Keith started by reading Out of the Crisis and thought it would be tough to use that book as a tool to convince […]

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Monta Akin on The 20 Year Deming Journey at the Leander Independent School District

By John Hunter / January 23, 2015 / 0 Comments

By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). Monta Akin, Assistant Superintendent for Leander Independent School District in Leander, Texas joined Tripp Babbitt to record the latest podcast for the Deming Institute. Monta shares the compelling story of Leander Independent School District’s transformation to a Deming based management system. It […]

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