systems thinking

Dr. Deming on Leadership

By David Zack / December 3, 2012 / 0 Comments

The title of chapter 5 of the New Economics is Leadership. From that chapter, page 116 As I use the term here, the job of a leader is to accomplish transformation of his organization. He possesses knowledge, personality, and persuasive power (chapter 6 [Management of People]). How may he accomplish transformation? First, he has theory. […]

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Inspection is too late. The quality, good or bad, is already in the product.

By David Zack / November 8, 2012 / 0 Comments

By John Hunter, author of Management Matters: Building Enterprise Capability. Inspection does not improve the quality, nor guarantee quality. Inspection is too late. The quality, good or bad, is already in the product. As Harold F. Dodge said, “You can not inspect quality into a product.” Out of the Crisis, page 29 Inspection can be […]

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Shortage of Implementation Details

By David Zack / November 7, 2012 / 0 Comments

Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). From Lean Thinking by James Womack and Daniel Jones (page 126): the management of Wiremold was soon enrolled in the Deming seminars. As Orrie Fiume notes, “Deming’s Fourteen Points were a perfect fit with our values and we loved the […]

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Speech by Dr. Deming to Japanese Business Leaders in 1950

By David Zack / November 5, 2012 / 0 Comments

By John Hunter, founder of CuriousCat.com. Several speeches are mentioned in the various biographical sketches of Dr. Deming and his impact on Japanese management. In particular a talk he gave at the Mt. Hakone Conference center in 1950 seems to have been important. Attendees included the top industrial managers, representing an estimated 75% of the […]

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Dr. Deming Video: A Theory of a System for Educators and Managers

By David Zack / October 31, 2012 / 0 Comments

By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). This Video with W. Edwards Deming, Russell Ackoff and David Langford discussing education. Lloyd Dobbins brings together the comments of those 3. This is part of one of the videos in the Deming Library which explores Deming’s ideas and brings in experts […]

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Appreciation for a System

By David Zack / October 26, 2012 / 0 Comments

By John Hunter, author of Management Matters: Building Enterprise Capability. The System Of Profound Knowledge® (SoPK) is the culmination of W. Edwards Deming’s work on management. The four areas of the system are: appreciation for a system, knowledge of variation, theory of knowledge and psychology. This post explores appreciation for a system in the context […]

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Psychology – Managing Human Systems

By David Zack / October 24, 2012 / 5 Comments

By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). The System Of Profound Knowledge® (SoPK) is the culmination of W. Edwards Deming’s work on management. The four areas of the system are: appreciation for a system, knowledge of variation, theory of knowledge and psychology. This post explores psychology in the context […]

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Image of Deming Chain Reaction - text: Improve Quality —> Costs decrease because of less rework, fewer mistakes, fewer delays, snags, better use of machine-time and materials —> Productivity Improves —> Capture the market with better quality and lower price —> Stay in Business —> Provide jobs and more jobs

Deming Chain Reaction

By David Zack / October 15, 2012 / 0 Comments

By John Hunter, founder of CuriousCat.com. From Out of the Crisis The prevailing action during the crisis Dr. Deming alluded to in the title of his books was to cut costs to improve profits. Massive layoffs of employees would get executives big bonuses and send stock prices up. Sadly, focusing on cost cutting and layoffs […]

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Dr. Deming on Innovation

By David Zack / October 3, 2012 / 0 Comments

By John Hunter, founder of CuriousCat.com. Dr. Deming is well known for urging companies to bring scientific rigor to their management practices. For that reason, some people remember his primary emphasis being on control charts and PDSA and using data to validate decisions and drive improvement. It is true that he preached the importance of […]

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The W. Edwards Deming Institute Blog

By David Zack / October 1, 2012 / 0 Comments

By John Hunter, author of Management Matters: Building Enterprise Capability. The W. Edwards Deming Institute is proud to announce our first blog. The aim of The W. Edwards Deming Institute® is to foster understanding of The Deming System of Profound Knowledge™ to advance commerce, prosperity and peace. With the blog we aim to further the […]

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