Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. The idea of looking beyond the most visible problem when seeking to improve is important. If you just address the most visible issue, you often fail to improve the system and instead just add some work to smooth things over if that problem …
Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. This video shows part 4 of a Russell Ackoff presentation from 2003 on Systems Thinking and Management. In this part of the presentation, Ackoff discusses the difference between authority and influence. In complex organizations, trying to rule by authority is difficult and ineffective. …
Guest post by John Hunter, founder of the CuriousCat.com. Have you ever tried running through water? You don’t get very far very fast. If you have water up to your waist, and you try to run, your progress is very slow. Sure, you could put in more effort and maybe try to improve your technique …
Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. This video shows part 3 of a Russell Ackoff presentation from 2003 on Systems Thinking and Management (see our previous post on part 1 and part 2). An organization that wants to survive in a dynamic environment has to continually educate its members …
Russell Ackoff on Learning, Risks and Development Read More »
Barbara Lawton explains the value and necessity of using the System of Profound Knowledge to improve; and the importance of making it accessible.
#OutOfTheCrisis: Our weekly roundup of stories of hope, inspiration, and genuine collaboration in the time of COVID-19.
This video shows part 2 of a Russell Ackoff presentation from 2003 (see our previous post on part 1: Ackoff on Systems Thinking and Management).
Professor Doug Stilwell of Drake University takes a look at what we can learn from – and how we might address – the COVID-19 crisis using the Deming Philosophy.
“We’re living in prison, under the tyranny of the prevailing style of management, a style of interaction between people, between teams, between divisions, between competitors. We need to throw overboard our theories and practices of the present, and build afresh.” – W. Edwards Deming
Bill Bellows looks at “step changes” and how they relate to quality.