systems thinking
In this guest post, John Hunter focuses on how improving the quality of your products or services cuts costs.
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New to The Deming Institute, Christina Dragonetti describes the beginning of her Deming journey, reflects on a previous employer’s disaster when they only went halfway with Deming, and offers examples and tips for others early in their Deming journey.
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In this guest post, John Hunter revisits a 2004 video of Russell Ackoff, and the lessons we can still learn from him.
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In this guest post, John Hunter reviews the Systems Thinking for Civil Servants resource from the UK Government Office for Science and connects it to the Deming philosophy.
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The way to improve morale and engagement is to improve the work. Eliminate things that drive workers crazy by making their work more difficult and by creating work that should never have to be done if the system were designed better. (Guest post by John Hunter.)
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Guest post by John Hunter, founder of CuriousCat.com. Working with data is something that doesn’t come naturally to many people. But it is important to develop your understanding of data to manage well within an organization, applying the Deming management system. In this post, I take a look at how understanding data is important with […]
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Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). Over time, I have learned that one of the challenges in implementing Deming and Ackoff’s ideas are the underlying expectations for the organizations that are missing. What happens is, people take ideas from Ackoff and Deming and decide that using […]
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Guest post by John Hunter, founder of CuriousCat.com. Deming’s management ideas are not prescriptive. The principles are useful to organize your thinking and adapt concepts to your situation. That provides a great deal of flexibility to changing conditions. And those principles result in creating a management system that is robust in the face of changing […]
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Guest post by John Hunter, founder of CuriousCat.com. When a company’s culture rots, eventually everyone pays: customers, employees, stockholders, and suppliers. Yet, when the focus is on the short term, the long-term consequences are easy to ignore, even though everyone eventually suffers. Once those consequences are realized, there is interest in addressing the consequences of […]
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Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). This is the first video from a day with Russell Ackoff presentation (from 2004). As always, Dr. Ackoff does a great job of providing insight in an easy to listen to package. We are lucky to be able to so […]
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