In this guest post, Brian Barnier takes the Deming philosophy into the cyber security world. Inappropriate methods applied to cyber security problems are like flaws in a building’s engineering: they set people up for failure and burnout. Deming’s System of Profound Knowledge is the antidote, but few understand how it applies to cybersecurity.
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In this post, Doug Stilwell shares the story of his friend’s annual sales competition and asks: Is everyone motivated to work harder if they might win a trip to Hawaii? Does the competition result in more overall sales for the company?