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Post-Harvey Restoration: Consider a Deming-Based Approach

By Bill Bellows / September 14, 2017 / 0 Comments

Guest post by Lori Fry, Principal with Navigator Management Partners, originally featured as a post at https://dignityatworkproject.com/ Follow this link to listen to our first podcast with Lori. The effects…

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Deming’s Ideas Applied at Intermountain Healthcare Since 1988

By John Hunter / February 27, 2017 / 0 Comments

…have lowered the cost of care delivery. Those successes come from two primary factors: First, Intermountain developed an ability to measure, understand, and feed back to clinicians and clinical leadership…

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Jobs to be Done

By John Hunter / January 19, 2017 / 0 Comments

the allure of competitor’s offerings, that stops people from buying a house from you, but worries about all the hassles involved with moving. If you see your job from the

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The Greatest Waste

By John Hunter / November 12, 2012 / 0 Comments

…put people in the position to succeed avoid creating pressures that run counter to doing this (for example, setting up competing sub units within the organization – which will discourage…

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What Will I Do This Week That Will Still Be Adding Value in a Year?

By John Hunter / June 29, 2015 / 0 Comments

the important-but-not-urgent work. Failing to prioritize the important-but-not-urgent work is a common weakness in business today. To counter this situation you should build into your work system processes to counter

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Focus on Addressing the Right Problem

By John Hunter / August 3, 2020 / 6 Comments

…of getting the countermeasures to COVID-19 successfully implemented. The failure of the USA to properly use masks, eliminate indoor gatherings (such as bars, restaurants…) and to react to new infections

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People are Part of the Management System

By John Hunter / July 1, 2013 / 0 Comments

the processes – which is what will result in improvement). Dr. Deming specifically addresses the common desire management has to buy a new machine (and today, buying new software would…

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India Fights COVID-19 with Control Charts

By Christina Dragonetti / April 28, 2020 / 0 Comments

…What Balaji discovered is that the lockdown was indeed working – not the conclusion you would come to if all you looked at were the rising numbers of infections and…

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Two Tweets & A Blog

By Guest Post / September 25, 2018 / 0 Comments

buy an Oklahoma based Coca-Cola bottling company. When they sold the company in 2011, they had recouped over $400 million in after-tax dollars! Ask Bob if this was his crowning…

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Image of Deming Chain Reaction - text: Improve Quality —> Costs decrease because of less rework, fewer mistakes, fewer delays, snags, better use of machine-time and materials —> Productivity Improves —> Capture the market with better quality and lower price —> Stay in Business —> Provide jobs and more jobs

Using Customer Feedback to Drive Continual Improvement

By John Hunter / July 18, 2022 / 0 Comments

…to create more value and reduce costs over the long term. Brian Joiner, in Fourth Generation Management: Real benefits come when managers begin to understand the profound difference between “cost

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