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The price of dignity at work: one company says $20

By Bill Bellows / August 10, 2017 / 0 Comments

…is in the toilet. Sticking a pin in confirmation bias for now. Imagine the unintended consequences of operation “haste makes waste”: trashed restrooms and unwashed hands. If there were any…

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The Funnel Experiment with Brian Hwarng

By John Hunter / September 4, 2017 / 0 Comments

…and Innovations via the Expanded Funnel Experiment. View the slides for the Dr. Hwarng’s funnel experiment presentation. Related: We Need to Understand Variation to Manage Effectively – Knowledge of Variation…

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Post-Harvey Restoration: Consider a Deming-Based Approach

By Bill Bellows / September 14, 2017 / 0 Comments

…the heels of Harvey, The Atlantic Monthly reported (August 28) that “catastrophic floods have been anticipated for some time,” and the Houston Chronicle “called flood control the city’s ‘most pressing…

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“Nailed it.” A lesson in overcoming project complexity

By Guest Post / October 12, 2017 / 0 Comments

…is extensive and varied. Project work sometimes got complicated, and we’d have to resort to heroic measures to finish. Sometimes people got burned out, but we delivered. Looking back, I…

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The Landry Principle

By Bill Bellows / October 19, 2017 / 6 Comments

…been wasted with each “new fad,” that was pursued as we fell prey to the Landry Principle. Chasing new ideas as educators is indeed understandable and perhaps even rational, for…

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Fixing Education: A Model That Works, by Bette Moen

By John Hunter / November 6, 2017 / 0 Comments

…to follow the links in this post for more on these ideas. You may also enjoy the other posts focused on education. Related: Student Led Change – Inquiring Minds: Improving…

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Command-and-Control Management Style delivers the wrong message

By Guest Post / November 9, 2017 / 0 Comments

…days later, he received a warm “welcome back” write-up and was informed that future time-off requests would be denied. By all accounts, the situation was infuriating. I wanted to direct…

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Transformation of the Individual and the Organization

By John Hunter / December 18, 2017 / 0 Comments

…to Start from the Top) includes a clip from another talk he gave at the 2012 conference and it is a valuable companion to the video included here. The system…

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Applying Deming’s Management Ideas at the Great Plains Coca Cola Bottling Company

By John Hunter / January 15, 2018 / 0 Comments

…how their business has done using Deming’s ideas (along with theory of constraints). If you are an established organization and something new comes along, you are more than likely going…

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Encouraging Organizational Learning

By Guest Post / January 12, 2018 / 0 Comments

…have no idea why you’re here or what we’re supposed to be doing.” Not only was I completely demoralized; from that moment, I avoided that guy like the plague. On…

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