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Russell Ackoff Answering Questions

By John Hunter / August 31, 2021 / 1 Comment

…management practices. We can make some progress in those cases, but it is much harder and is severely limited compared to what is possible when long-term continual improvement of the…

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Managers Must Understand that Blaming Employees Doesn’t Help

By John Hunter / October 5, 2021 / 0 Comments

Guest post by John Hunter, founder of CuriousCat.com. Often when problems occur, we seek to figure out who is to blame for the problem. This is not an effective management…

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2021 Deming Prize Winners

By John Hunter / November 16, 2021 / 2 Comments

Guest post by John Hunter, founder of CuriousCat.com. The Union of Japanese Scientists and Engineers (JUSE) has announced the 2021 Deming Prize winners. 2021 Deming Prize Toyota Boshoku, Kariya Plant…

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Seeking Creative Solutions Using an Appreciation for Systems

By John Hunter / January 6, 2022 / 0 Comments

…harmed is important. The best results are gained by optimizing the overall system, not by optimizing individual components. Related: Focus on Addressing the Right Problem – Systems Thinking: Feedback Loops…

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xkcd comic strip looking at variation in left hand blood volume

A Humorous Look at Variation

By John Hunter / April 29, 2022 / 0 Comments

Guest post by John Hunter, founder of CuriousCat.com. Those with a Deming mindset may well have the same reaction I did to this comic: misunderstanding variation leads to reactions to…

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Series of wooden gears in a horizontal line, each held by a person's fingers.

Why Did the Management System Allow the Failure?

By John Hunter / August 8, 2022 / 0 Comments

…Was the person asked to do too much (were they stressed or exhausted due to the management system and therefore failed to do what they normally would have known they…

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Green crops in rows with a sunrise sky above them.

Bees, Ants, Elephants, and Crops: Systemic Thinking for Innovation

By John Hunter / September 27, 2022 / 0 Comments

Guest post by John Hunter, founder of CuriousCat.com. W. Edwards Deming’s ideas provide many ways to improve the performance of our organizations. Reevaluating what is possible with a fresh systemic…

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