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Monta Akin on The 20 Year Deming Journey at the Leander Independent School District

By John Hunter / January 23, 2015 / 0 Comments

…introduced to Deming when she came across the PBS broadcast of Quality or Else and has continued for 20 years. In the podcast Monta stated: Deming stated that is it…

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Quality Comes to City Hall

By John Hunter / January 26, 2015 / 0 Comments

…meant including front-line employees in problem solving. The fact of being consulted and enlisted rather than blamed and ignored resulted in huge improvements in morale and productivity My father, William…

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Some Statistical Logic in the Management of Quality by W. Edward Deming

By John Hunter / May 14, 2015 / 0 Comments

…Interestingly he discusses the impact of computer generated data and the potential problems when the data produced is not useful. Remember this was written in 1971 long before personal computers,…

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Cash Incentives Won’t Make Us Healthier by Alfie Kohn

By John Hunter / August 17, 2015 / 0 Comments

…Economics. Alfie Kohn will be a keynote speaker at our 1st annual Deming in Education Conference this November 6th to 8th in Seattle, Washington. In this article (and the embedded

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Deming Research Seminar Round Table Session

By Guest Post / January 28, 2013 / 0 Comments

…thought I would share a little something of my topic. Two other roundtables will also be held: on Education led by Dr. Francis Petit and healthcare led by Dr. Curt…

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Do We Need to Find Management Ideas from Our Industry?

By John Hunter / August 15, 2013 / 0 Comments

…are confused. But there is also a risk in being trapped by the way others have operationalized concepts. It is easy to accept ideas that are good but that could…

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Transforming Jet-Hot by Viewing the Organization as a System

By John Hunter / August 7, 2017 / 1 Comment

…which is designed based on the thought of a software developer about how some generic company might operate and then having to figure out how do I make my company…

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Haircuts and Continuous Improvement

By Bill Bellows / July 31, 2017 / 0 Comments

…make a change? Related: Video – The Deming Management Method Related: Manage Costs, Variation, and Waste – Mind the Choice Related: Mind the Choice: Continuous Improvement of Continuous Problem Solving…

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Management by Extremes

By Bill Bellows / September 11, 2017 / 0 Comments

…known as “Smaller-is-Best.” Those ideally infinite were labeled “Larger-is-Best.” The third category was reserved for situations where a finite value was ideal. As with salt intake, these were branded “Nominal-is-Best”…

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Standardization With a Systems View Allows Creativity to Flourish

By John Hunter / October 30, 2017 / 0 Comments

…(often with consideration of compatibility with previous standards – backward compatibility). Internal process standards (standard work instructions) are normally best when they are continually improving. They should be designed based

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