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Organizational Metabolic Health: Understanding Resistance to Change

By Guest Post / August 2, 2021 / 9 Comments

…up My Metabolism? (October 26, 2020). Retrieved from https://www.nhs.uk/live-well/healthy-weight/metabolism-and-weight-loss/ Organization. In Online Etymology Dictionary. https://www.etymonline.com/word/organization Purohit, D. (Host). (2020, November 19). How out of control blood sugar can cause belly…

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I See You

By Guest Post / December 3, 2020 / 11 Comments

…from https://www.englandlogistics.com/the-levels-of-listening/. Eisenberg, R. (Feb. 25, 2020) Who’s lonely at work and why. Retrieved from https://www.forbes.com/sites/nextavenue/2020/02/25/whos-lonely-at-work-and-why/?sh=4b93da870379 . Goldratt, E., Cox, J. (2014). The goal: A process of ongoing improvement (3rd…

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Confusing Improving A Proxy Measure with Actually Improving the System

By John Hunter / December 7, 2021 / 0 Comments

…vesselfinder.com website. Why Aren’t America’s Shipping Ports Automated? Comparing the ports of Oakland and Rotterdam shows just how far American ports are lagging when it comes to automation. At a…

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What Loss Will a Business Suffer Due to a Dissatisfied Customer?

By Matthew Moss / June 29, 2018 / 0 Comments

Guest post by John Hunter, who founded curiouscat.com in 1996. You can’t know how much a dissatisfied customer will cost your business in the long run. You can make statistical…

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2013 Annual Deming Conference Recap: Homecoming At Purdue

By Guest Post / October 22, 2013 / 0 Comments

…turn the company around. It worked. He subsequently met and learned from Dr. Deming, then worked at Patagonia. Sustainability = lower cost & higher profit. Patagonia provides used & repaired…

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How People are Using Deming’s Management Ideas to Respond to COVID-19 Conditions

By John Hunter / April 7, 2021 / 0 Comments

…JIT: making problems visible, reducing waste, reducing inventory costs, allowing quick adjustments to market conditions. Many cost-focused organizations fail to understand what, it seems to me, is the most important…

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User Gemba

By John Hunter / December 17, 2012 / 0 Comments

By John Hunter, founder of CuriousCat.com. Gemba is a Japanese term for “the real place” or in management terms “where the important action takes place.” The most common use of…

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Diagram of connections inside a computer

Deming Systems Thinking and Cyberwarfare

By Guest Post / March 3, 2023 / 0 Comments

the system – Improvement in design and system optimization will result in significant cost savings, eliminating the need to arbitrarily cut costs across the organization, and individual departments, which is…

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Process Behavior Charts are the Secret to Understanding the Organization as a System

By John Hunter / January 21, 2016 / 0 Comments

…any level. I also find the power to improving performance is understanding if the problems are due to common causes or special causes. For common causes we need to explore…

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Deming Podcast with Scott Dalgleish, CEO at Phase IV Engineering

By John Hunter / February 8, 2016 / 0 Comments

…moved on within 3 years to move to a smaller company. He taught the Deming principles to his new company and they were readily embraced. Scott expresses his belief that…

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