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…cause and special cause variation. Common cause variations are the natural result of the system. In a stable system, common cause variation will be predictable within certain limits. Special cause…
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By John Hunter, founder of CuriousCat.com. Several speeches are mentioned in the various biographical sketches of Dr. Deming and his impact on Japanese management. In particular a talk he gave…
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By John Hunter, founder of CuriousCat.com. From Out of the Crisis The prevailing action during the crisis Dr. Deming alluded to in the title of his books was to cut…
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By John Hunter, founder of CuriousCat.com. The title of chapter 5 of the New Economics is Leadership. From that chapter, page 116 As I use the term here, the job…
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…this blog is to engage the community of readers in sharing there thoughts on the ideas we discuss. Please share your comments on the blog posts and respond to the…
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By John Hunter, founder of CuriousCat.com. Gemba is a Japanese term for “the real place” or in management terms “where the important action takes place.” The most common use of…
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By John Hunter, founder of CuriousCat.com. Joe Dager has posted another Deming related discussion, in his Business 901 podcast series: The Work of Peter Scholtes. This time Kelly Allan joined…
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By John Hunter, founder of CuriousCat.com. One of the criticisms against process improvement is that it requires stifling innovation. That is not accurate. Process improvement is meant to be continual….
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By John Hunter, founder of CuriousCat.com. Martin Fowler offers insightful details on the problems with using sales commissions (click on the right arrow button at the very top middle to…
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…link] meeting an attendee asked: You are telling me that from time to time you are competitors? Answer: Yes But you will periodically come together and work on improvement efforts…
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