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…cause and special cause variation. Common cause variations are the natural result of the system. In a stable system, common cause variation will be predictable within certain limits. Special cause…
By John Hunter, founder of CuriousCat.com. Several speeches are mentioned in the various biographical sketches of Dr. Deming and his impact on Japanese management. In particular a talk he gave…
By John Hunter, founder of CuriousCat.com. From Out of the Crisis The prevailing action during the crisis Dr. Deming alluded to in the title of his books was to cut…
By John Hunter, founder of CuriousCat.com. The title of chapter 5 of the New Economics is Leadership. From that chapter, page 116 As I use the term here, the job…
…this blog is to engage the community of readers in sharing there thoughts on the ideas we discuss. Please share your comments on the blog posts and respond to the…
By John Hunter, founder of CuriousCat.com. Gemba is a Japanese term for “the real place” or in management terms “where the important action takes place.” The most common use of…
By John Hunter, founder of CuriousCat.com. Joe Dager has posted another Deming related discussion, in his Business 901 podcast series: The Work of Peter Scholtes. This time Kelly Allan joined…
By John Hunter, founder of CuriousCat.com. One of the criticisms against process improvement is that it requires stifling innovation. That is not accurate. Process improvement is meant to be continual….
By John Hunter, founder of CuriousCat.com. Martin Fowler offers insightful details on the problems with using sales commissions (click on the right arrow button at the very top middle to…
…link] meeting an attendee asked: You are telling me that from time to time you are competitors? Answer: Yes But you will periodically come together and work on improvement efforts…