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Specification-based Management is Not Sufficient

By Guest Post / July 4, 2016 / 1 Comment

Guest post by Bill Bellows (originally written as a comment about the question of how Dr. Deming viewed Six Sigma Quality). While Dr. Deming was known for his appreciation of…

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Exploring Complex Problems Using Systems Thinking

By John Hunter / August 18, 2016 / 0 Comments

…applying systems thinking to complex problems creates a framework to help understand the important issues involved. Often big problems are so complex we end up hoping that addressing individual components…

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Case Study: Adopting a Deming Management System in a Service Company

By John Hunter / November 21, 2016 / 0 Comments

…with pareto charts, fishboning, histograms and distribution of Corrective Action forms that encourage cause-and-effect reasoning, detailed explanation and precise communication. “We’re trying to break the old stigma where workers are…

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Overview and Status of The W. Edwards Deming Institute

By John Hunter / December 15, 2016 / 0 Comments

…Initiative and the Deming Non-profit Initiative. Kevin also announced The W. Edwards Deming Institute will be providing a new online learning program soon and that offering will be expanded greatly…

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Rethinking Statistics for Quality Control with George Box

By Matthew Moss / December 17, 2018 / 0 Comments

…that is far beyond what is normally needed. For complex processes (large chemical plants, complex manufacturing processes…) these ideas are important but most of us will not need to get…

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Book Review – Against All Odds: The Story of the Toyota Motor Corporation and the Family That Created It

By Bill Bellows / August 24, 2017 / 0 Comments

…on managing costs resulted in Toyota’s ability to consistently deliver profits. Meanwhile, the US auto industry focused on production volume, rather than production efficiency, and continued to overlook the impact

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Industrial Statistics – Research vs Practice

By John Hunter / November 14, 2016 / 0 Comments

…in the USA overnight, at the age of 80, after the broadcast of If Japan Can, Why Can’t We? in 1980. This presentation is focused statistical process control (SPC) and…

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Myron Tribus Interview of Homer Sarasohn

By John Hunter / February 13, 2017 / 0 Comments

…the communication industry. Not only don’t we find any facilities, we find no managers… The devastation after World War II is hard to imagine. In order to re-build the economy…

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Learning with the Science of Improvement during COVID-19 with Rocco Perla and Lloyd Provost

By John Hunter / April 9, 2021 / 2 Comments

…Then think about viewing public health data for a whole country the size of the USA. Sure, the data for the whole country can be useful. But when you are…

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2020 Deming Prize Winners

By John Hunter / November 2, 2020 / 0 Comments

…be given each year. This year only 1 organization received the Deming Prize (in 2019 5 companies did). Art Metal MFG (Japan) Since 2000, organizations based in India have received…

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