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Change Management – Post Change Evaluation and Action

By Matthew Moss / November 19, 2018 / 0 Comments

…improvements, or to deploy the improvement in similar situations these complications do not come into play. However, it is always critical to include process checks to evaluate if the improvement…

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Mike Tveite on The Role of Learning in Improving Organizations

By Matthew Moss / March 18, 2019 / 0 Comments

Guest post by John Hunter, who founded curiouscat.com (in 1996). Mike Tveite shared his thoughts on The Role of Learning in Improving Organizations at the 1991 Ohio Quality and Productivity…

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Human Resources in the Post Deming Era

By Matthew Moss / June 17, 2019 / 0 Comments

Guest post by John Hunter, founder of curiouscat.com (in 1996). At the 1994 Ohio Quality and Productivity Forum conference, Peter Scholtes and Mary Jenkins shared their presentation, Human Resources in…

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Deming on Management: The Red Bead Experiment

By Matthew Moss / August 5, 2019 / 0 Comments

Guest post by John Hunter, founder of curiouscat.com (in 1996). Dr. Deming used the Red Bead Experiment to clearly and dramatically illustrate several points about poor management practices. The Red…

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Customer Satisfaction and The Deming Way at Gallery Furniture

By Matthew Moss / October 7, 2019 / 1 Comment

…through in this interview. Gallery Furniture‘s commitment to all the stakeholders (customers, employees, and community) has been strong for decades. That commitment to community often is newsworthy (see Mattress Mack…

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Presentation by Ackoff on Systems, Design and the Society

By Matthew Moss / April 6, 2020 / 0 Comments

Guest post by John Hunter, founder of curiouscat.com (in 1996). This video shows part 2 of a Russell Ackoff presentation from 2003 (see our previous post on part 1: Ackoff…

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Deming on Management: Customer Focus

By John Hunter / October 19, 2020 / 0 Comments

Guest post by John Hunter, founder of the CuriousCat.com. Our Deming on Management series provides resources for those interested in learning more about particular topics related to W. Edwards Deming’s…

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Emotions In The Workplace

By John Hunter / December 7, 2020 / 0 Comments

Guest post by John Hunter, founder of the CuriousCat.com. This interview on NPR, How To Harness The Power Of Emotions In The Workplace, provides some good thoughts on psychology in…

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Musical Compositions by W. Edwards Deming

By John Hunter / February 1, 2021 / 2 Comments

…mother was a musician. W. Edwards Deming enjoyed composing music; he focused on liturgical pieces. Although he heard his compositions played and sung many times, one of his proudest moments…

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Prioritizing Joy in Work

By John Hunter / May 20, 2021 / 0 Comments

Guest post by John Hunter, founder of CuriousCat.com. Many lessons have been learned during the last year as the pandemic caused havoc with our lives and economy. During this time,…

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