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Support Learning with an Understanding of Psychology and Systems Thinking

By John Hunter / June 20, 2013 / 0 Comments

By John Hunter, founder of CuriousCat.com. From The Essential Deming, What Ought a School of Business Teach? by Dr. Deming I carried out a study at New York University School…

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Out Of The Crisis: The Deming Institute’s Response to COVID-19

By John Hunter / March 26, 2020 / 0 Comments

…of a common threat – whether it’s a community navigating a natural disaster or a company trying to avoid bankruptcy – people often find creative ways to cut through bureaucracy,…

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Jobs to be Done

By John Hunter / January 19, 2017 / 0 Comments

…the allure of competitor’s offerings, that stops people from buying a house from you, but worries about all the hassles involved with moving. If you see your job from the…

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If Japan Can, Why Cant We? – 1980 NBC Special Report

By John Hunter / November 19, 2015 / 2 Comments

…mentions how the companies making this work in Japan, and the USA, don’t reduce the workforce based on improvements. So even as the companies make dramatic improvements in productivity workers’…

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The Greatest Waste

By John Hunter / November 12, 2012 / 0 Comments

…put people in the position to succeed avoid creating pressures that run counter to doing this (for example, setting up competing sub units within the organization – which will discourage…

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What Will I Do This Week That Will Still Be Adding Value in a Year?

By John Hunter / June 29, 2015 / 0 Comments

…the important-but-not-urgent work. Failing to prioritize the important-but-not-urgent work is a common weakness in business today. To counter this situation you should build into your work system processes to counter

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Cash Incentives Won’t Make Us Healthier by Alfie Kohn

By John Hunter / August 17, 2015 / 0 Comments

…Trouble with Gold Stars, Incentive Plans, A’s, Praise, and Other Bribes and No Contest: The Case Against Competition. For me, appreciating how important the problems with incentives, extrinsic motivation and…

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The Intellectual Foundation of Modern Improvement

By John Hunter / April 25, 2016 / 1 Comment

…not improve the quality, nor guarantee quality. Inspection is too late.) Tampering is responding to random variation as if it were informative. This is very common. When you don’t understand…

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Join The Deming Institute Team

By Christina Dragonetti / May 9, 2022 / 0 Comments

…and a commitment to quality. Represent the organization externally, including public events and meetings. Help to create an inclusive and welcoming environment for the Deming community regarding diversity which may…

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Extraordinary Results

By Christina Dragonetti / February 8, 2024 / 0 Comments

Guest post by Marty Laurent. This is the final of four blog posts sharing Marty’s story of transforming a GM plant – and influencing GM company-wide – using the Deming…

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