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Impact of Process Tampering on Variation (Experiment)

By Bill Bellows / January 14, 2019 / 0 Comments

…variation is expected – how we react to it is what’s important! Shewhart determined that there are two types of mistakes that can be committed1. These come from the misclassification…

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Book Review – The Tyranny of Metrics

By Bill Bellows / June 11, 2018 / 0 Comments

…worthy to be read as a companion to The New Economics and Out of the Crisis. For those interested, please see Jerry Z. Muller’s book interview on C-SPAN: https://www.c-span.org/video/?441850-2/the-tyranny-metrics  …

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One-Piece-Flow Projects Create the Best Conditions for True Creativity

By Guest Post / November 20, 2014 / 0 Comments

…about modularity within the existing product architecture, and a lot of the creativity there involves teamwork with suppliers in terms of which parts come as separate components and which can…

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Monta Akin on The 20 Year Deming Journey at the Leander Independent School District

By John Hunter / January 23, 2015 / 0 Comments

…the latest podcast for the Deming Institute. Monta shares the compelling story of Leander Independent School District’s transformation to a Deming based management system. It begins when Monta was first…

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Some Statistical Logic in the Management of Quality by W. Edward Deming

By John Hunter / May 14, 2015 / 0 Comments

…namely, the common or environmental causes, faults of the system. No fundamental improvement of the production-line will take place until management has a quality control system that works on common…

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Cash Incentives Won’t Make Us Healthier by Alfie Kohn

By John Hunter / August 17, 2015 / 0 Comments

…Us Healthier “Extrinsic” motivation (to get a reward or avoid a punishment) is much less effective than “intrinsic” (a commitment to doing something for its own sake). What’s more, the…

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Deming Research Seminar Round Table Session

By Guest Post / January 28, 2013 / 0 Comments

…at last year’s roundtable discussion was ‘Logical’ thinking and language, trying very hard to make an emotional argument for persuasion to buy (or embrace) Dr. Deming’s theories. Most of the…

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Do We Need to Find Management Ideas from Our Industry?

By John Hunter / August 15, 2013 / 0 Comments

…People are willing to buy instant pudding solutions. The problem is they don’t work. A great benefit of Deming’s management system is we can learn from others, no matter what…

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Transforming Jet-Hot by Viewing the Organization as a System

By John Hunter / August 7, 2017 / 1 Comment

…their practice and their enterprise throughout their system. They have made this view and diagram actionable and practicable. Gordon: Instead of doing what most companies do, which is buy software…

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Haircuts and Continuous Improvement

By Bill Bellows / July 31, 2017 / 0 Comments

…near work. At the time, I was a member of the company’s Continuous Improvement Team, a later version of a Total Quality Management Office. Upon dropping in, I met a…

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