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By John Hunter, founder of CuriousCat.com. Gemba is a Japanese term for “the real place” or in management terms “where the important action takes place.” The most common use of…
By John Hunter, founder of CuriousCat.com. Frony Ward The W. Edwards Deming Institute podcast with Dr. Sophronia (Frony) Ward, Managing and Founding Partner of Pinnacle Partners, Process Behavior Charts are…
…1986. Deming training was rolled out to us. I thought it was a really wonderful thing. It provided some very innovative and realistic solutions to solve a lot of problems…
By John Hunter, founder of CuriousCat.com. The supposition is prevalent the world over that there would be no problems in production or service if only our production workers would do…
…work against that goal. Related: Silos to Systems: Presentation by Lisa Snyder – Eliminate Sales Commissions: Reject Theory X Management and Embrace Systems Thinking – Why ThoughtWorks Eliminated Sales Commissions…
…isn’t at all accurate. Even in talking to manufacturing companies most of his effort was focused on changing the behavior, thinking and processes in the executive suite not the factory…
…used in quality control work, is one that can be found by experiment without costing more than it is worth to find it.” In other words, if it costs more…
…on the causes of the red beads the company just blamed workers and went out of business. Instead our companies need to have a system that supports and encourages those…
…company helps their clients with. Doug finds the attitude of executives that prevents adopting a better management system is that of focusing on cost cutting. He finds that mindset common…
…What words come to mind? These things you describe would make most interview candidates feel pretty good about working at your company: jeans days, community service days, free lunches, quarterly…