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…variation is expected – how we react to it is what’s important! Shewhart determined that there are two types of mistakes that can be committed1. These come from the misclassification…
…worthy to be read as a companion to The New Economics and Out of the Crisis. For those interested, please see Jerry Z. Muller’s book interview on C-SPAN: https://www.c-span.org/video/?441850-2/the-tyranny-metrics …
…the most views since we started sharing them online: W. Edwards Deming: The 14 Points (203,000 total views all time – it has been online for 6 years) Dr. Deming…
To bring you the Deming teachings in a new, easily accessible format, The Deming Institute is Developing an Online Learning Platform called Deming Online. Filming is currently underway for this…
Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. We are very lucky to have resources like this presentation available online. It seems to me, the conference…
…are focused on delighting customers. It is easy to understand the results I see from the businesses I interact with coming from a company with a short term focus on…
…a little bit on the rise of behavioral economics and where you see it going in the future? Dan Ariely: I am hoping that behavioral economics will become a path…
Guest post by John Hunter, founded curiouscat.com (in 1996). We are happy that there are several blogs exploring the application of Deming’s ideas to management of organizations. These blogs are…
By John Hunter, founder of CuriousCat.com. Lean Blog Podcast #238 – Kevin Cahill, on his Grandfather, W. Edwards Deming (download). Kevin and Judy Cahill Quote from Kevin in the podcast:…
By John Hunter, founder of CuriousCat.com. Our new website is now live. The site has a completely new design and lots of new content, photos and videos. We hope you…