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…variation is expected – how we react to it is what’s important! Shewhart determined that there are two types of mistakes that can be committed1. These come from the misclassification…
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…worthy to be read as a companion to The New Economics and Out of the Crisis. For those interested, please see Jerry Z. Muller’s book interview on C-SPAN: https://www.c-span.org/video/?441850-2/the-tyranny-metrics …
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…the most views since we started sharing them online: W. Edwards Deming: The 14 Points (203,000 total views all time – it has been online for 6 years) Dr. Deming…
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To bring you the Deming teachings in a new, easily accessible format, The Deming Institute is Developing an Online Learning Platform called Deming Online. Filming is currently underway for this…
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Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. We are very lucky to have resources like this presentation available online. It seems to me, the conference…
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…are focused on delighting customers. It is easy to understand the results I see from the businesses I interact with coming from a company with a short term focus on…
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…a little bit on the rise of behavioral economics and where you see it going in the future? Dan Ariely: I am hoping that behavioral economics will become a path…
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Guest post by John Hunter, founded curiouscat.com (in 1996). We are happy that there are several blogs exploring the application of Deming’s ideas to management of organizations. These blogs are…
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By John Hunter, founder of CuriousCat.com. Lean Blog Podcast #238 – Kevin Cahill, on his Grandfather, W. Edwards Deming (download). Kevin and Judy Cahill Quote from Kevin in the podcast:…
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By John Hunter, founder of CuriousCat.com. Our new website is now live. The site has a completely new design and lots of new content, photos and videos. We hope you…
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