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Dr. Deming Called for the Elimination of The Annual Performance Appraisal

By John Hunter / October 29, 2012 / 7 Comments

…system to evaluate someone. Most often there is either no importance placed on interactions, or there is a very minor (especially compared to the importance) placed on interactions. From page…

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Knowledge of Variation

By John Hunter / October 25, 2012 / 2 Comments

…cause and special cause variation. Common cause variations are the natural result of the system. In a stable system, common cause variation will be predictable within certain limits. Special cause…

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Image of Deming Chain Reaction - text: Improve Quality —> Costs decrease because of less rework, fewer mistakes, fewer delays, snags, better use of machine-time and materials —> Productivity Improves —> Capture the market with better quality and lower price —> Stay in Business —> Provide jobs and more jobs

Deming Chain Reaction

By John Hunter / October 15, 2012 / 3 Comments

…improvement you are able to remove waste, reduce errors, and remove delays. Reducing costs through process improvement, and at the same time improving productivity and product effectiveness, allows a company…

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Dr. Deming on Leadership

By John Hunter / December 3, 2012 / 0 Comments

By John Hunter, founder of CuriousCat.com. The title of chapter 5 of the New Economics is Leadership. From that chapter, page 116 As I use the term here, the job…

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What Topics Would You Like to See Explored Here?

By John Hunter / December 10, 2012 / 0 Comments

…this blog is to engage the community of readers in sharing there thoughts on the ideas we discuss. Please share your comments on the blog posts and respond to the…

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User Gemba

By John Hunter / December 17, 2012 / 0 Comments

By John Hunter, founder of CuriousCat.com. Gemba is a Japanese term for “the real place” or in management terms “where the important action takes place.” The most common use of…

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cover image of The Leader's Handbook

Podcast with Kelly Allan on Dr. Deming and Peter Scholtes

By John Hunter / January 15, 2013 / 0 Comments

…– Peter Scholtes Protégé discusses Merit Pay – Eliminate Sales Commissions: Reject Theory X Management and Embrace Systems Thinking – Reward and Incentive Programs are Ineffective – Even Harmful by…

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Improving Processes Helps Innovation Efforts

By John Hunter / February 14, 2013 / 0 Comments

…the process of requiring evidence will leave some complaining about “stifling innovation.” It is an effort to manage the culture change. Often there is not enough support provided early in…

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Why ThoughtWorks Eliminated Sales Commissions

By John Hunter / February 21, 2013 / 0 Comments

…Spolsky on why Fog Creek software decided to eliminate sales commissions. We referenced that article last year, in: Eliminate Sales Commissions: Reject Theory X Management and Embrace Systems Thinking. There…

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Hallmark Building Supplies: Applying Deming as a Business Strategy

By John Hunter / April 11, 2013 / 0 Comments

…attempt to let the market dictate pay and take pay out of the performance discussions. To manage performance they seek to “coach while the game is going on.” And Louie…

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