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Stratify Data to Hone in on Special Causes of Problems

By John Hunter / February 6, 2017 / 0 Comments

By John Hunter, founder of CuriousCat.com. We have a tendency to focus on special causes even when poor results are due to common causes within the system. To improve results…

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Deming’s Ideas Applied at Intermountain Healthcare Since 1988

By John Hunter / February 27, 2017 / 0 Comments

…Even in organizations where the command and control methods seem possible (giving the organization structure) those trying to enforce management practices find frustration if they try and control behavior. Sure…

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Creating Technology Solutions that are Appropriate Given the System Context

By John Hunter / March 9, 2017 / 0 Comments

…most part technology amplifies underlying human forces. Deming (1982): “The transformation can only be accomplished by man, not by hardware (computers, gadgets, automation, new machinery).” Kentaro mentioned that he spent…

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The Degree of Interdependence

By John Hunter / March 20, 2017 / 0 Comments

…an orchestra yet we often ignore the interdependence and seek to optimize components. We need to Optimize the overall system, not the individual components. That is easier to say than…

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Deming Institute Seminars in London and Edinburgh During May 2017

By John Hunter / March 27, 2017 / 0 Comments

By John Hunter, founder of CuriousCat.com. We are offering 2 new seminars in the UK this May: The W. Edwards Deming Institute® Organisations as Unusual Workshop (Shift from Big Problems…

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Deming Podcast with Doug Hall

By John Hunter / April 13, 2017 / 0 Comments

company helps their clients with. Doug finds the attitude of executives that prevents adopting a better management system is that of focusing on cost cutting. He finds that mindset common…

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Don’t Gamble with your Company’s Culture

By Bill Bellows / June 8, 2017 / 3 Comments

…What words come to mind? These things you describe would make most interview candidates feel pretty good about working at your company: jeans days, community service days, free lunches, quarterly…

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Tree climbing or life-long learning – what’s the real AIM of our education system?

By Guest Post / July 13, 2017 / 0 Comments

Guest post by Lori Fry, Principal with Navigator Management Partners, originally featured as a post at https://dignityatworkproject.com/.   Follow this link to listen to our first podcast with Lori. “Everyone is a genius, but…

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The Funnel Experiment with Brian Hwarng

By John Hunter / September 4, 2017 / 0 Comments

Guest post by John Hunter, founder of CuriousCat.com. This webcast shows Brian Hwarng’s presentation, The Funnel Experiment, at the 2015 Deming Research Seminar. As Brian says: The purpose [of the…

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“Nailed it.” A lesson in overcoming project complexity

By Guest Post / October 12, 2017 / 0 Comments

Guest post by Lori Fry, Principal with Navigator Management Partners, originally featured as a post at https://dignityatworkproject.com/ Follow this link to listen to our first podcast with Lori. When your…

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