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Deming Goes Hollywood

By Christina Dragonetti / August 27, 2019 / 0 Comments

To bring you the Deming teachings in a new, easily accessible format, The Deming Institute is Developing an Online Learning Platform called Deming Online. Filming is currently underway for this…

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Exploring a World View Through the Lens of Profound Knowledge

By Matthew Moss / May 4, 2020 / 0 Comments

Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. We are very lucky to have resources like this presentation available online. It seems to me, the conference…

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Knowledge About Psychology for Managers, from Dan Ariely

By John Hunter / March 31, 2014 / 0 Comments

…research can be found in his books and online. What was the one thing that surprised you the most in your studies? Dan Ariely: The ability of people to rationalize….

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Applying a Model for Small Business Continual Improvement

By Guest Post / February 15, 2016 / 0 Comments

…term partner 13) Think and take care of everyone impacted by your company Supplier evaluation Just in time Results 10) Eliminate numerical goals for the workforce 11) Eliminate work standard…

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Customer Satisfaction is Not Enough

By Matthew Moss / December 3, 2018 / 0 Comments

Companies that understand what their customers needs and desires are and deliver solutions that customers didn’t even know they wanted will delight customers. And in that process make those delighted…

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Iterative Customer Focus

By Matthew Moss / August 20, 2018 / 0 Comments

…it, and why the non-user has not bought it. Re-design the product, in the light of consumer reactions to quality and price. Continue around and around the cycle. This iterative…

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Anyone Can Cut Costs, Look Good and Go Out of Business

By Guest Post / July 27, 2017 / 0 Comments

…by laying off employees, deferring maintenance, sourcing to the lowest price supplier, even selling parts of the business – but what about tomorrow? How will these actions that reduce visible…

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Video of Dr. W. Edwards Deming: Deadly Diseases of Western Management

By John Hunter / October 11, 2012 / 0 Comments

…teaching transformation, they’re teaching use of visible figures, creative accounting, how to maximize the price of the companies stock” “American industry is up against competition with the Japanese that have…

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The Importance of Working with Suppliers Over the Long Term

By John Hunter / May 18, 2015 / 0 Comments

…of the Toyota team. Working together in partnership is a much more complex matter than saying you will cooperate. Sadly many companies are willing to say they will cooperate with…

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Fewer Patients-In-Process and Less Safety Scheduling; Incoming Supplies are Secondary

By Guest Post / August 22, 2013 / 0 Comments

…Raw Materials: Incoming Supplies come easily to mind in this category. Their supply chain is very important, and needs to be managed carefully. However, equating the inventory reduction concept exclusively…

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