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Data are not taken for museum purposes; they are taken as a basis for doing something.

By John Hunter / August 24, 2015 / 3 Comments

…and review data that isn’t used as the basis for action that is likely wasted effort and maybe should be eliminated. Sometimes the data results are for monitoring a process;…

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Using Deming’s System of Profound Knowledge to Gain Insight into Data Collection

By Guest Post / April 14, 2016 / 0 Comments

…their products, services, and customers. Successful transformation from data to information and knowledge touches on all four components of Deming’s System of Profound Knowledge (and the interactions among the components)….

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Dr. Deming’s Influence on One Elementary School Principal

By Matthew Moss / May 16, 2016 / 0 Comments

…from creating far more flowcharts and use them to focus improvement. Also it is important to keep the flowcharts updated; often they are used only for a short term need….

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Leadership Principles of Dr. W. Edwards Deming, Presentation by Joyce Orsini

By John Hunter / June 23, 2016 / 0 Comments

…Graduate School of Business. She discusses various topics including looking at the problems with the typical budget process still used in many organizations. She also discussed why Dr. Deming used

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Some Notes on Management in a Hospital by W. Edwards Deming

By John Hunter / July 28, 2016 / 0 Comments

By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). We used to publish a newsletter. In the Fall 2006 Deming Interaction we published an excerpt from…

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Exploring Measurement, Presentation by Ian Bradbury

By John Hunter / April 6, 2017 / 0 Comments

…that. But sometimes stuff happens and there is a perceptive observer, combined with the stuff that happens, and out of that comes inventions, discoveries and so one. The idea of…

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Selling Horses and Seeing Systems

By Bill Bellows / August 28, 2017 / 0 Comments

…Or, are they, along with Google, electing to pay the minimum amount needed to comply with the current tax laws? While the phrase “tax loophole” is often used by the…

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Instant Karma! and Instant Pudding!

By Bill Bellows / November 27, 2017 / 0 Comments

…and the remarkable success of the Japanese economy. In reflecting on his advice to US companies for competing with their Japanese counterparts, near the 1:06 mark he proposed “I think…

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Ron Moen’s Presentation: Prediction is the Problem

By John Hunter / February 19, 2018 / 0 Comments

…That was the key. This idea seems simple and maybe unimportant but if you question how data is used in your organization you will often find it separated from subject…

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A Brief History of Quality, Part 1 – “Time has no divisions to mark its passage…”

By Bill Bellows / January 1, 2019 / 0 Comments

…freely used. While they may rapidly sour, is it likely they instantly expire to “bad” quality, with a big bang, all in keeping with the sentiment of German novelist Thomas…

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