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Some Statistical Logic in the Management of Quality by W. Edward Deming

By John Hunter / May 14, 2015 / 0 Comments

…of the trouble may be common to all the machines – e.g., poor thread, the fault of management, whose policy may be to buy thread locally or from a subsidiary….

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Cash Incentives Won’t Make Us Healthier by Alfie Kohn

By John Hunter / August 17, 2015 / 0 Comments

…Us Healthier “Extrinsic” motivation (to get a reward or avoid a punishment) is much less effective than “intrinsic” (a commitment to doing something for its own sake). What’s more, the…

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Deming Research Seminar Round Table Session

By Guest Post / January 28, 2013 / 0 Comments

…at last year’s roundtable discussion was ‘Logical’ thinking and language, trying very hard to make an emotional argument for persuasion to buy (or embrace) Dr. Deming’s theories. Most of the…

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Do We Need to Find Management Ideas from Our Industry?

By John Hunter / August 15, 2013 / 0 Comments

…that we can’t use the ideas. Deming’s management system is not prescriptive. There isn’t a recipe for how to implement the ideas in your organization. This often frustrates people. But…

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Standardization With a Systems View Allows Creativity to Flourish

By John Hunter / October 30, 2017 / 0 Comments

…(often with consideration of compatibility with previous standards – backward compatibility). Internal process standards (standard work instructions) are normally best when they are continually improving. They should be designed based…

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Close up of a white woman's face with her mascara smeared to the sides of her eyes, holding a white piece of paper in front of her with a line drawing of a smiley mouth. The effect is a woman who is very unhappy but faking a smile for others.

Quiet Quitting From a Deming Perspective

By Christina Dragonetti / December 15, 2022 / 0 Comments

…second quarter of 2022. Combined with COVID-19, the Great Resignation, inflation, supply chain problems, and a potential recession coming, company owners and organization leaders are feeling a lot of pressure…

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Old fashioned rotary phone with the receiver off ot the left, attached by a cord.

The Focus of Customer Service

By John Hunter / September 14, 2022 / 0 Comments

company to fix whatever I was dealing with, I had to spend my time coping with the extra waste the company required. I am confident their claims that they might…

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Long Term Planning: Considering Climate Change

By John Hunter / August 18, 2022 / 2 Comments

…two 1-in-1,000-year rainstorms that struck communities about 400 miles apart: St. Louis, Missouri and Hazard, Kentucky. When thinking about long term impacts one challenge is our understanding has to not…

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Are you a systems thinker?

By Bill Bellows / September 8, 2017 / 0 Comments

…Stephen Hawking, astronomer Carl Sagan was one of the most well-known non-fictional US physicists. Amongst Sagan’s research interests was the search for extra-terrestrial intelligence, including the odds of finding it…

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How to Use Data and Avoid Being Mislead by Data

By John Hunter / June 6, 2016 / 0 Comments

…is comforting and reject what is troubling. Another tactic I find useful is to remember this and when you reject something that is troubling take a bit of extra time…

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