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Guest post by John Hunter, founded curiouscat.com (in 1996). We are happy that there are several blogs exploring the application of Deming’s ideas to management of organizations. These blogs are…
Read More…and what kind of systems need to be in place to support or enable the business strategies to take place. 25 years after this presentation, this is still true in…
Read MoreGuest post by John Hunter, founder of curiouscat.com (in 1996). Dr. Deming used the Red Bead Experiment to clearly and dramatically illustrate several points about poor management practices. The Red…
Read More…through in this interview. Gallery Furniture‘s commitment to all the stakeholders (customers, employees, and community) has been strong for decades. That commitment to community often is newsworthy (see Mattress Mack…
Read MoreGuest post by John Hunter, founder of curiouscat.com (in 1996). The Union of Japanese Scientists and Engineers (JUSE) has announced the 2019 Deming Prize winners. Five companies were awarded the…
Read MoreGuest post by John Hunter, founder of CuriousCat.com. When a company’s culture rots, eventually everyone pays: customers, employees, stockholders, and suppliers. Yet, when the focus is on the short term,…
Read MoreGuest post by John Hunter, founder of curiouscat.com (in 1996). This video shows part 2 of a Russell Ackoff presentation from 2003 (see our previous post on part 1: Ackoff…
Read More…you address the COVID-19 problem, you will then create conditions that allow for success. Also by acknowledging the priority, you can then spend your efforts on dealing with the problems…
Read More…Blog Posts Customer Focus with a Deming Perspective Customer Satisfaction is Not Enough User Gemba Quality of the Entire Customer Experience What Business are We In? Jobs to be Done…
Read More…or when we don’t get invited to a meeting. They happen when your boss sends a cryptic email saying “see me ASAP” or when a co-worker gets credit for a…
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