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A box with office supplies next to a clipboard with a sheet of paper that says "layoff" on it and a man with his head and fist on the desk indicating devastation.

Looking at Layoffs Through the Deming Lens

By Bill Bellows / November 16, 2022 / 1 Comment

Guest post by Bill Bellows, Ph.D. President, InThinking Services, Inc. Massive companies, including Twitter, Meta (Facebook), Amazon, Ford, and others, are announcing staff reductions and offering a vivid reminder that…

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Who’s Got Profound Knowledge?

By Guest Post / September 11, 2020 / 7 Comments

…knowledge and exposes what can happen when one tries to meaningfully engage in a system without it. In this timeless comedy routine, Bud Abbott plays the role of the manager…

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From Flat to Round: Is Educational Transformation Possible?

By Guest Post / November 3, 2020 / 4 Comments

…of engagement and enjoyment in this new learning environment. As time progressed, he offered a full menu of choices and encouraged students to work collaboratively. Over time, Steve’s role transformed…

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Recommended aim, with examples

By Guest Post / January 25, 2018 / 0 Comments

…driven, not money/growth driven. So as long as we can afford to pay people well enough so they aren’t worried about money, we can provide a high quality service at…

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What is a system?

By Bill Bellows / January 10, 2019 / 0 Comments

Guest post by Keith Sparkjoy, vice president of the Sparkjoy Foundation, originally featured as a post at www.keithsparkjoy.com.  Follow this link to listen to our first podcast with Keith. Dictionary definition: “a…

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Best Efforts

By Guest Post / June 14, 2021 / 13 Comments

…of the moles. At the legislative, administrative, and classroom level, best efforts have not led to improvements in education. When we talk about school improvement efforts, we often come across…

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Deming for Ransomware and Cyberwarfare? Yes!

By Guest Post / February 22, 2023 / 0 Comments

…system and beyond your control (for example, a government shutdown.) The mistake is to react to an outcome from a special cause when it comes from a common cause and…

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Diagram of connections inside a computer

Deming Systems Thinking and Cyberwarfare

By Guest Post / March 3, 2023 / 0 Comments

…behavior Outthinking enemies is essential (Sun Wu/Tzu) Outthinking requires challenging assumptions, reframing problems and creativity (critical thinking and systems thinking) Imagination requires envisioning alternative futures (see JSOU videos and new…

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Book Review – The Tyranny of Metrics

By Bill Bellows / June 11, 2018 / 0 Comments

…worthy to be read as a companion to The New Economics and Out of the Crisis. For those interested, please see Jerry Z. Muller’s book interview on C-SPAN: https://www.c-span.org/video/?441850-2/the-tyranny-metrics  …

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Impact of Process Tampering on Variation (Experiment)

By Bill Bellows / January 14, 2019 / 0 Comments

…and traffic conditions. If the commute time averages 20 minutes, it may take 23 or so minutes when traffic is dense or 18 minutes when weather conditions are favorable. So…

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