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The Principles and Methods for Improvement are the Same in Manufacturing and Service Companies

By John Hunter / May 2, 2014 / 0 Comments

…isn’t at all accurate. Even in talking to manufacturing companies most of his effort was focused on changing the behavior, thinking and processes in the executive suite not the factory…

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The W. Edwards Deming Institute 2014 Fall Conference, Oct 16-19

By John Hunter / May 17, 2014 / 0 Comments

…learning environments that inspire passion in students and educators alike. This session will explore how you can focus on changes which result in sustained, proven, systemic improvement in learning. This…

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The W. Edward Deming Institute Launches a New Podcast Series

By John Hunter / June 4, 2014 / 0 Comments

By John Hunter, founder of CuriousCat.com. The W. Edward Deming Institute is pleased to announce the Deming Podcast. We created a new Twitter account specifically for the podcasts: @DemingPodcast (our…

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Guided by Theory Not Figures

By John Hunter / June 18, 2014 / 0 Comments

By John Hunter, founder of CuriousCat.com. Managers must make decisions when data is unavailable or even impossible to collect. A simple example is training. The only immediate evidence is its…

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Effort Without the Right Knowledge and Strategy is Often Wasted

By John Hunter / July 21, 2014 / 0 Comments

…going untreated. Often, those underlying causes continue to do damage, which can remain hidden for a long time. And once that damage becomes visible, without the right understanding (often related…

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Deming Podcasts #4: Dan Robertson Discusses His Deming Journey

By John Hunter / August 5, 2014 / 0 Comments

…all employees]. I agree with comments by Dan that the advice in Deming’s Profound Changes is just as valuable today as when it was published in 1993. The practice of…

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A Blog Following the Management of Finishing Technology Using Deming’s Ideas

By John Hunter / August 14, 2014 / 0 Comments

…of our ability, because the drawing of process charts was fairly new to us. We’ve always been fast-moving, just-do-it types. But that approach hadn’t worked over the past 50 days….

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What Would Deserve a Raise Within the Deming Management Context?

By John Hunter / August 21, 2014 / 0 Comments

company (than, for example, when I had to use a less awesome language). I believe Dr. Deming also would approve of the practice (as Peter Scholtes and Kelly Allan discuss)…

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Each Person Doing What They Are Told Isn’t Enough

By John Hunter / August 25, 2014 / 0 Comments

…trying to improve the system often can’t change the supplier (purchasing) system to deal with the continual problems caused by switching between low initial-cost suppliers. They often can’t get rid…

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image of quote by Dr. Deming "Best efforts are essential. Unfortunately, best efforts, people charging this way and that way without guidance of principles, can do a lot of damage."

Too Many People Putting Forth Their Best Efforts

By John Hunter / September 3, 2014 / 0 Comments

…to know what to do. The Essential Deming, includes this quote from Dr. Deming (page 38): Hard work will not ensure quality. Best efforts will not ensure quality, and neither…

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