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By John Hunter, founder of CuriousCat.com. The W. Edward Deming Institute is pleased to announce the Deming Podcast. We created a new Twitter account specifically for the podcasts: @DemingPodcast (our…
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By John Hunter, founder of CuriousCat.com. Managers must make decisions when data is unavailable or even impossible to collect. A simple example is training. The only immediate evidence is its…
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…going untreated. Often, those underlying causes continue to do damage, which can remain hidden for a long time. And once that damage becomes visible, without the right understanding (often related…
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…all employees]. I agree with comments by Dan that the advice in Deming’s Profound Changes is just as valuable today as when it was published in 1993. The practice of…
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…of our ability, because the drawing of process charts was fairly new to us. We’ve always been fast-moving, just-do-it types. But that approach hadn’t worked over the past 50 days….
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…company (than, for example, when I had to use a less awesome language). I believe Dr. Deming also would approve of the practice (as Peter Scholtes and Kelly Allan discuss)…
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…trying to improve the system often can’t change the supplier (purchasing) system to deal with the continual problems caused by switching between low initial-cost suppliers. They often can’t get rid…
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…to know what to do. The Essential Deming, includes this quote from Dr. Deming (page 38): Hard work will not ensure quality. Best efforts will not ensure quality, and neither…
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…consistency has really been valuable to their company. When asked if Deming is still valid today, Steven replied: I think the Deming management method is more relevant today, when you…
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…and manufacturing; and that it mobilized employees throughout the company in kaizen initiatives through team activities. That’s how we at Toyota ended up tackling TQC. We went to work on…
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