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By John Hunter, founder of CuriousCat.com. The W. Edward Deming Institute is pleased to announce the Deming Podcast. We created a new Twitter account specifically for the podcasts: @DemingPodcast (our…
By John Hunter, founder of CuriousCat.com. Managers must make decisions when data is unavailable or even impossible to collect. A simple example is training. The only immediate evidence is its…
…going untreated. Often, those underlying causes continue to do damage, which can remain hidden for a long time. And once that damage becomes visible, without the right understanding (often related…
…all employees]. I agree with comments by Dan that the advice in Deming’s Profound Changes is just as valuable today as when it was published in 1993. The practice of…
…of our ability, because the drawing of process charts was fairly new to us. We’ve always been fast-moving, just-do-it types. But that approach hadn’t worked over the past 50 days….
…company (than, for example, when I had to use a less awesome language). I believe Dr. Deming also would approve of the practice (as Peter Scholtes and Kelly Allan discuss)…
…trying to improve the system often can’t change the supplier (purchasing) system to deal with the continual problems caused by switching between low initial-cost suppliers. They often can’t get rid…
…to know what to do. The Essential Deming, includes this quote from Dr. Deming (page 38): Hard work will not ensure quality. Best efforts will not ensure quality, and neither…
…consistency has really been valuable to their company. When asked if Deming is still valid today, Steven replied: I think the Deming management method is more relevant today, when you…
…and manufacturing; and that it mobilized employees throughout the company in kaizen initiatives through team activities. That’s how we at Toyota ended up tackling TQC. We went to work on…