Christina Dragonetti

Looking through a lens that has a clear/crisp image of a dirt road leading into the distance, surrounded by a blurry image of the landscape photo beyond the lens.

Taking Deming into the 21st Century – and Beyond

By Christina Dragonetti / February 1, 2023 / 0 Comments

Introducing a unique new way to learn Deming online! DemingNEXT offers exclusive courses designed by Deming and adult learning experts.

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Various charts hung on a white board.

The Insanity of Extrinsic Motivation

By Christina Dragonetti / January 20, 2023 / 0 Comments

In this post, Doug Stilwell shares the story of his friend’s annual sales competition and asks: Is everyone motivated to work harder if they might win a trip to Hawaii? Does the competition result in more overall sales for the company?

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Close up of a white woman's face with her mascara smeared to the sides of her eyes, holding a white piece of paper in front of her with a line drawing of a smiley mouth. The effect is a woman who is very unhappy but faking a smile for others.

Quiet Quitting From a Deming Perspective

By Christina Dragonetti / December 15, 2022 / 0 Comments

The phenomenon of “quiet quitting” (also called “employee disengagement”) is frustrating leaders and managers across industries. But looking at the problem through the Deming lens means finding workable solutions that can strengthen relationships.

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Several orange starfish on a rocky beach.

The Starfish and the System

By Christina Dragonetti / November 30, 2022 / 5 Comments

In this guest post, Dr. Doug Stilwell looks at The Starfish Story of a humble hero through the Deming lens, and sees how, by understanding the System of Profound Knowledge, we can achieve a much greater impact.

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Dr. Deming holding a bouquet of flowers shaking hands with factory workers in Japan.

W. Edwards Deming is Not a Method or Program

By Christina Dragonetti / September 6, 2022 / 2 Comments

In this guest post, Ed Baker describes how the Deming philosophy is a unique and all-encompassing way of thinking. Unlike TQM, Six Sigma, Lean Manufacturing, and other programs promoted to improve quality and productivity, Deming is not simply a checklist, program, or set of methods for managers.

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3 images of college students. From left to right: 5 students with backpacks waving at the camera, 2 students walking and talking while carrying binders and papers, and 4 students grouped around a laptop with one woman sitting at the keyboard. Everyone is smiling in all the photos.

Creating Joy in Learning: Deming in Education (Part 2)

By Christina Dragonetti / August 31, 2022 / 0 Comments

“Deming helped me not be a victim of the system.”
This is the second of two articles about Deming in education, based on an interview with David P. Langford. In this

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Young children sitting on a carpet in front of a teacher who is reading a book to them.

Joy in Learning: Deming in Education (part 1)

By Christina Dragonetti / August 12, 2022 / 0 Comments

Dr. Deming believed everyone is entitled to joy in work, and extended that to education as well. David P. Langford has worked to implement Deming in schools and education systems around the world, and in this first of two posts about his work, Christina Dragonetti relates how he got started and the impact of introducing the Deming philosophy – based on joy in learning – into classrooms.

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Part of a compass sitting on map grid lines, in yellow and sepia tones.

Beginning the Deming Journey: a Newbie’s Perspective

By Christina Dragonetti / July 12, 2022 / 4 Comments

New to The Deming Institute, Christina Dragonetti describes the beginning of her Deming journey, reflects on a previous employer’s disaster when they only went halfway with Deming, and offers examples and tips for others early in their Deming journey.

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image: vertical lines of varying length depicting the visual representation of an audio recording.

Our podcast is back – and better than ever!

By Christina Dragonetti / June 7, 2022 / 0 Comments

We are excited to announce that after nearly a year, our podcast has returned. Learn more about our new host, our first few episodes, and our ambitious plans for the podcast.

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Empty classroom with desks facing a teacher's lectern, desk, and blackboard.

Are Best Efforts Ruining Education?

By Christina Dragonetti / May 16, 2022 / 0 Comments

In this guest post, Taylor Lux views the American education system through the Deming lens, finding significant shortfalls in spite of educators’ best efforts.

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