Christina Dragonetti
Our team had a common problem: weekly staff meetings were disorganized, a little frustrating, and almost always lasted longer than one hour. Like ill-fitting shoes, they served to keep our feet dry but made running difficult. Recognizing a change was needed, we turned to the process improvement tool devised by Dr. Deming: Plan-Do-Study-Act (PDSA).
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I started my consulting firm nearly 40 years ago and have spent my career helping organizations implement change. I could also say, I’ve helped companies—small and large, and across many industries—”do Deming.” There is no shortage of trends when it comes to organizational development, leadership theories and improvement methods. However, as these formulas come and […]
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As a lifelong learner, I draw insight and inspiration from many writers, teachers, and thought leaders. In 2004, together with some good friends, we cofounded a wonderful company called Pluralsight whose aim is to democratize professional technology learning. During my decade there, I studied organizational health, with a focus on the work of Dr. Deming. I […]
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People are often surprised that the mission statement of Bama Companies, an international food manufacturer, is “People helping people be successful through caring and accountability.” When a heart attack prevented my father from continuing to run Bama Companies, a family business, he asked me to take over. It was 1984, and I was young and […]
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So many of us strive to be a force for good—for our families, businesses and communities. Dr. Deming’s teachings helped me understand how I could lead a company through crisis with compassion. That’s why I joined The Deming Institute’s Board of Trustees, to help others do the same. My Deming journey began in 1996 when, […]
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Often, when the days grow shorter and holiday preparations are underway, I find myself taking time to reflect. Not just on the year that is coming to a close, but on the Deming community that I have been a part of for more than 40 years. I began to accompany my father, Dr. W. Edwards […]
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Eight years before COVID-19 hit, Peaker Services had a Pandemic Preparedness Plan in place.
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According to how the data are being reported, it seems like the pandemic is getting worse in India, despite the lockdown. Balaji S Reddie, founder of The Deming Forum India and a member of our Advisory Council, is using control charts to set the record straight.
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#OutOfTheCrisis: Our weekly roundup of stories of hope, inspiration, and genuine collaboration in the time of COVID-19.
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THANK YOU! During the Season of Generosity, we came together, as Deming people, to ensure that we can continue to carry on his work and teachings.
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