Matthew Moss
Guest post by John Hunter, who founded curiouscat.com in 1996. 2010 ASA Deming Lecture – “Dr. Deming Consults on Quality for Sir William Osler” by Brent James, Institute for Health Care Delivery Research. Brent James has worked at Intermountain Healthcare for several decades. I wrote a previous post on this blog about a paper he […]
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Guest post by John Hunter, author of the Curious Cat Management Improvement Blog. In this interview with Quality Digest, Kelly Allan discusses the Deming philosophy and the 25th annual Deming Institute conference which will be held Oct 5-6, 2018 in Manhattan Beach, California. Related: Deming 101, Kelly Allan’s Presentation at Our 2014 Annual Conference – […]
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Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. On Statistical Techniques in Industry as a Natural Resource by W. Edwards Deming (1952) In the new way, management introduces, through consumer research, a 4th step, and runs through the 4 steps is a cycle, over and over … New Way Design the […]
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In this video interview with Aileron, Kat Vanden Heuvel, Executive Director at Sawtooth Botanical Garden, shares how Deming principles have changed the way people think and work at her nonprofit organization.
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ASA Deming Lecture: “Profound Knowledge from a Knowledge Use Perspective,” Vincent P. Barabba, Market Insight Corporation
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Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. This webcast shows JW Wilson’s presentation, The Neuroscience of Deming, at the 2012 Annual Deming Conference. In a previous post I wrote about this presentation which included a couple clips from the presentation. Now we have the full presentation on our YouTube channel: […]
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Guest post by John Hunter, who founded curiouscat.com in 1996. You can’t know how much a dissatisfied customer will cost your business in the long run. You can make statistical judgements about how costly dissatisfied customers are to a business but those are loaded with many guesses. They can give a general indication of the […]
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Guest post by John Hunter. Here are the most popular videos on The W. Edwards Deming Institute You Tube channel in the last year. Those with W. Edwards Deming in them are the most popular. The videos with the most views in the last year: W. Edwards Deming: The 14 Points: 46,000 views in 2017 (added […]
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By John Hunter, author of the Curious Cat Management Improvement Blog. Presentation by Jake Rodgers and Phyllis Tubbs: Dr. Deming’s Influence on One Elementary School Principal at the 1st annual Deming in Education Conference: Jake asks a good question (as he learned from David Langford who learned it from W. Edwards Deming). What’s your theory? […]
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By John Hunter, author of the Curious Cat Management Improvement Blog. our system of make-and-inspect, which if applied to making toast would be expressed: “You burn, I’ll scrape.” Joe Sensennbrer quoting Dr. Deming in his article, Quality Comes to City Hall This wonderful quote highlights Dr. Deming’s ability to use humor and create a simple […]
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