Deming Philosophy

Deming 101 with Ian Bradbury

By John Hunter / November 20, 2013 / 0 Comments

By John Hunter, author of the Curious Cat Management Improvement Blog. This is the first webcast excerpt from the 2013 Annual conference of The W. Edwards Deming Institute we have posted. This is from Ian Bradbury’s presentation: Deming 101. This is a system [of management] and within each of these areas there are powerful ideas […]

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Customer Focus with a Deming Perspective

By John Hunter / November 13, 2013 / 0 Comments

By John Hunter, author of Management Matters: Building Enterprise Capability. There are few managers today that would say their organization doesn’t focus on customers. It is fairly accepted that in order to proposer a business needs to convince customers to pay. But I find most organizations I interact with don’t do a decent job of […]

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Using Deming’s Management Ideas to Explore Sustainability

By John Hunter / October 28, 2013 / 0 Comments

By John Hunter, author of the Curious Cat Management Improvement Blog. Andrew McKeon spoke at the annual Deming Institute conference this year on: Disruptive Sustainability and Deming. Quality Digest interviewed Andrew in webcast above. Andrew uses the 4 elements of Deming’s System of Profound Knowledge to look at climate change in the webcast and also […]

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The New Economics Book Discussion Group

By John Hunter / October 24, 2013 / 0 Comments

By John Hunter, founder of CuriousCat.com. Aerojet-Rocketdyne has been running group discussions of Dr. Deming’s book by phone for years. Beginning Monday, 4 November, 2013, and continuing from 3 – 5 pm Pacific time on the dates listed below, via phone we will be discussing The New Economics by W. Edwards Deming. The Aerojet-Rocketdyne course […]

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2013 Annual Deming Conference Recap: Homecoming At Purdue

By Guest Post / October 22, 2013 / 0 Comments

Guest post by Mike Stoecklein [broken link removed] I was at Purdue University this past weekend for what I would call a “homecoming”. I did not attend this university, but I still think of this as a homecoming. The W. Edwards Deming Institute hosts an annual conference at universities around the United States. This year […]

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Improvement is a Learning Process

By John Hunter / September 30, 2013 / 0 Comments

By John Hunter, founder of CuriousCat.com. Improvement of Quality and Productivity, to be successful in any company, must be a learning process, year by year, top management leading the whole company. W. Edwards Deming page 139, Out of the Crisis Understanding the importance of learning is often one sign of the maturity of the improvement […]

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The consumer is the most important point on the production-line

By John Hunter / September 16, 2013 / 0 Comments

By John Hunter, author of the Curious Cat Management Improvement Blog. In, New Principles in Administration for Quality and Efficiency (speech by W. Edward Deming in Manila, Philippines, July 2, 1971) Dr. Deming laid out 19 principles. The full list of principles is included in The Essential Deming, page 176-178. Two I find particularly insightful […]

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Ron Moen Webcast: Prediction is the Problem

By John Hunter / September 9, 2013 / 0 Comments

By John Hunter, founder of CuriousCat.com. Prediction is the Problem, Ron Moen’s presentation at the 2012 Annual Deming Conference. “Planning requires prediction. Prediction requires a theory.” In the video Ron Moen talks about the Associates for Process Improvement model for improvement. The enhanced PDSA cycle includes an explicit focus on prediction in the planing phase […]

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What to Do When Individual Performance is Exceptional (outside normal variation)

By John Hunter / September 4, 2013 / 0 Comments

By John Hunter, author of the Curious Cat Management Improvement Blog. W. Edwards Deming wrote that most of the results are due to the system and blaming people for those results was not effective. He also wrote that sometimes employees were outside control limits (evidence of a special cause existed). When those employees were failing […]

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Fewer Patients-In-Process and Less Safety Scheduling; Incoming Supplies are Secondary

By Guest Post / August 22, 2013 / 0 Comments

Guest Post by Sami Bahri As a way to improve operations, manufacturers reduce inventory levels at all steps in a value stream. Taiichi Ohno, inventor of the “Toyota production System,” said that inventory conceals operational waste the same way water in a lake hides underlying rocks. Ohno advised reducing inventory levels to uncover waste. In […]

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