Deming Philosophy

Speech by Dr. Deming to Japanese Business Leaders in 1950

Several speeches are mentioned in the various biographical sketches of Dr. Deming and his impact on Japanese management. In particular a talk he gave at the Mt. Hakone Conference center in 1950 seems to have been important. Attendees included the top industrial managers, representing an estimated 75% of industrial capital base of Japan at that …

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Eliminate Sales Commissions: Reject Theory X Management and Embrace Systems Thinking

Dr. Deming explained that paying sales commissions to staff introduced distortions into the organization that damaged overall performance. Each topic has different connections to Deming’s system of profound knowledge, as he laid it out in the New Economics. The problems with sales commissions heavily touch on all of the four areas of the management system. …

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Dr. Deming Called for the Elimination of The Annual Performance Appraisal

In Out of the Crisis, page 101, Dr. Deming states the following as one of the seven deadly diseases: Evaluation of performance, merit rating, or annual review… The idea of a merit rating is alluring. the sound of the words captivates the imagination: pay for what you get; get what you pay for; motivate people …

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Knowledge of Variation

The System Of Profound Knowledge® (SoPK) is the culmination of W. Edwards Deming’s work on management. The four areas of the system are: appreciation for a system, knowledge of variation, theory of knowledge and psychology. This post explores knowledge of variation in the context of Dr. Deming’s management philosophy. Even the cursory overviews of Dr. …

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Psychology – Managing Human Systems

The System Of Profound Knowledge® (SoPK) is the culmination of W. Edwards Deming’s work on management. The four areas of the system are: appreciation for a system, knowledge of variation, theory of knowledge and psychology. This post explores the psychology in the context of Dr. Deming’s management philosophy. Many only recall Dr. Deming’s thoughts on …

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Deming’s System of Profound Knowledge

The System Of Profound Knowledge® (SoPK) is the culmination of W. Edwards Deming’s lifelong work. The SoPK ties together Dr. Deming’s seminal theories and teachings on quality, management and leadership into four interrelated areas: appreciation for a system, knowledge of variation, theory of knowledge and psychology. Over the next four days we will dedicate a …

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The Deming Files @ The Process Excellence Network

The W. Edwards Deming Institute is working with the Process Excellence Network to publish articles on Deming’s ideas: The Deming Files. The first article was published in early 2011. A 4 part series looked at Deming’s System of Profound Knowledge: Systems Thinking and the Three Musketeers – Deming’s SoPK by Eric Christiansen The Trouble with …

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