Deming Philosophy

Eliminate Sales Commissions: Reject Theory X Management and Embrace Systems Thinking

By deming / November 1, 2012 / 0 Comments

Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). Dr. Deming explained that paying sales commissions to staff introduced distortions into the organization that damaged overall performance. Each topic has different connections to Deming’s System of Profound Knowledge, as he laid it out in The New Economics. The problems […]

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Dr. Deming Called for the Elimination of The Annual Performance Appraisal

By deming / October 29, 2012 / 2 Comments

Guest post by John Hunter, founder of the CuriousCat.com. In Out of the Crisis, page 101, Dr. Deming states the following as one of the seven deadly diseases: Evaluation of performance, merit rating, or annual review… The idea of a merit rating is alluring. the sound of the words captivates the imagination: pay for what […]

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Knowledge of Variation

By deming / October 25, 2012 / 1 Comment

By John Hunter, founder of CuriousCat.com. The System Of Profound Knowledge® (SoPK) is the culmination of W. Edwards Deming’s work on management. The four areas of the system are: appreciation for a system, knowledge of variation, theory of knowledge and psychology. This post explores knowledge of variation in the context of Dr. Deming’s management philosophy. […]

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Psychology – Managing Human Systems

By deming / October 24, 2012 / 3 Comments

By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). The System Of Profound Knowledge® (SoPK) is the culmination of W. Edwards Deming’s work on management. The four areas of the system are: appreciation for a system, knowledge of variation, theory of knowledge and psychology. This post explores psychology in the context […]

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Theory of Knowledge

By deming / October 23, 2012 / 0 Comments

By John Hunter, author of Management Matters: Building Enterprise Capability. The System Of Profound Knowledge® (SoPK) is the culmination of W. Edwards Deming’s work on management. The four areas of the system are: appreciation for a system, knowledge of variation, theory of knowledge and psychology. This post explores the theory of knowledge in the context […]

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Deming’s System of Profound Knowledge

By deming / October 22, 2012 / 0 Comments

By John Hunter, founder of CuriousCat.com. The System Of Profound Knowledge® (SoPK) is the culmination of W. Edwards Deming’s lifelong work. The SoPK ties together Dr. Deming’s seminal theories and teachings on quality, management and leadership into four interrelated areas: appreciation for a system, knowledge of variation, theory of knowledge and psychology. Over the next […]

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The Deming Files @ The Process Excellence Network

By deming / October 17, 2012 / 0 Comments

By John Hunter, author of Management Matters: Building Enterprise Capability. The W. Edwards Deming Institute is working with the Process Excellence Network to publish articles on Deming’s ideas: The Deming Files. The first article was published in early 2011. A 4 part series looked at Deming’s System of Profound Knowledge: Systems Thinking and the Three […]

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Image of Deming Chain Reaction - text: Improve Quality —> Costs decrease because of less rework, fewer mistakes, fewer delays, snags, better use of machine-time and materials —> Productivity Improves —> Capture the market with better quality and lower price —> Stay in Business —> Provide jobs and more jobs

Deming Chain Reaction

By deming / October 15, 2012 / 0 Comments

By John Hunter, founder of CuriousCat.com. From Out of the Crisis The prevailing action during the crisis Dr. Deming alluded to in the title of his books was to cut costs to improve profits. Massive layoffs of employees would get executives big bonuses and send stock prices up. Sadly, focusing on cost cutting and layoffs […]

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Dr. Deming on Innovation

By deming / October 3, 2012 / 0 Comments

By John Hunter, founder of CuriousCat.com. Dr. Deming is well known for urging companies to bring scientific rigor to their management practices. For that reason, some people remember his primary emphasis being on control charts and PDSA and using data to validate decisions and drive improvement. It is true that he preached the importance of […]

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