Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004).
This is the sixth post in our Deming on Management series. This series provides resources for those interested in learning more about particular topics related to W. Edwards Deming’s ideas. View our previous Deming on Management posts, including: Appreciation for a System, the PDSA Cycle, and Psychology.
For Deming, instituting leadership meant creating management systems that allowed people to take pride in their work and that was consistent with the principles he expressed (understanding the organization as a system, understanding variation, etc.). That system allows the organization to be successful by providing for the needs of the employees, delighting customers, and meeting the needs of other stakeholders. This system had to be led with an understanding of the interactions between the interrelated components.
Please read my previous post on one of Deming’s 14 points, Institute Leadership, for a good overview of leadership from the Deming perspective.
- Institute Leadership
- Dr. Deming on Leadership and Management of People
- 6 Leadership Competencies from Peter Scholtes’ presentation at the W. Edwards Deming Institute Annual conference
- Knowledge, Personality, and Persuasive Power
- Leadership and Management
- The Transformation is Everybody’s Job
- Peter Scholtes – Leading Quality: Some Practical Approaches to the Managers New Job
- Quality is Made in the Board Room
- Support of Top Management is Not Sufficient
- The aim of leadership is not merely to find and record failures of men
- Deming’s Point 7 of 14 – Institute Leadership
- The Leader’s Handbook, by Peter Scholtes
- The Essential Deming: Leadership Principles from the Father of Quality, by Joyce Orsini
- Leadership and the New Science, by Margaret Wheatley
- The New Economics, by W. Edwards Deming
- Edwards Deming Discussing the Leadership We Need in Our Organizations,interview by Bill Scherkenbach
- Leadership Principles of Dr. W. Edwards Deming, presentation by Joyce Orsini
- Application and Lessons of Deming’s Perspective on Leadership, presentation by Kevin Murphy
- Change has to Start from the Top, webcast with David Langford
- Leaders of People: Some are Wonderful, Some are Clueless. The Rest are Somewhere In Between, by Peter R. Scholtes
- How to Lead From Any Level In the Organization, Aileron
- Leadership While Viewing the Organization as a System, by John Hunter
- Total Quality Leadership vs. Management by Control, by Brian Joiner and Peter Scholtes
- Deming and the Abdication of Leadership, by Ken Craddock
Also see: quotes on leadership by W. Edwards Deming
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