2024 Deming Leadership Seminar

Learn

The Deming System of Profound Knowledge® (SoPK)

The Deming System of Profound Knowledge® (SoPK) is the culmination of Dr. W. Edwards Deming's lifelong efforts to define a comprehensive theory of management which embraces his 14 Points for ...
Read More

Dr. Deming’s 14 Points for Management

Dr. W. Edwards Deming offered 14 key principles for management to follow to improve the effectiveness of a business or organization significantly. The principles (points) were first presented in his ...
Read More

Seven Deadly Diseases of Management

While the 14 Points for Management can be said to express Dr. Deming's philosophy of transformational management, his Seven Deadly Diseases of Management describe the most serious barriers that management faces to improving effectiveness ...
Read More

PDSA Cycle

The PDSA Cycle (Plan-Do-Study-Act) is a systematic process for gaining valuable learning and knowledge for the continual improvement of a product, process, or service. Also known as the Deming Wheel, ...
Read More

Red Bead Experiment

Beginning in the early 1980s, Dr. Deming used his infamous Red Bead Experiment to clearly and dramatically illustrate several points about poor management practices, including several of the Seven Deadly Diseases, ...
Read More

The Funnel Experiment

The Funnel Experiment was devised by Dr. Deming to describe the adverse effects of making changes to a process without first making a careful study of the possible causes of the variation ...
Read More

Deming Institute Blog

The Idea of Performance Rating to Capture Merit is Alluring

By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). The merit rating nourishes short-term performance, annihilates long-term planning, builds fear, demolishes teamwork, [and] nourishes rivalry and…

Read More...

We Need to Understand Variation to Manage Effectively

Guest post by Mike Stoecklein I had the good fortune to get to know Dr. Deming beginning in 1986. I call it a “correspondence relationship”. We wrote letters (these were…

Read More...

Customer Delight

By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). Customer satisfaction is better than dissatisfaction but it is not enough. A satisfied customer will leave for…

Read More...

Upcoming Events

Scroll to Top