The phenomenon of “quiet quitting” (also called “employee disengagement”) is frustrating leaders and managers across industries. But looking at the problem through the Deming lens means finding workable solutions that can strengthen relationships.
In this guest post, Dr. Doug Stilwell looks at The Starfish Story of a humble hero through the Deming lens, and sees how, by understanding the System of Profound Knowledge, we can achieve a much greater impact.
In this guest post Bill Bellows looks at recent layoff announcements from a Deming point of view. Who is responsible for company failures? What is Ford doing differently? What happens when companies target “poor performers” and how easy it is to “do the wrong thing right.”