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The Deming System of Profound Knowledge® (SoPK)

The Deming System of Profound Knowledge® (SoPK) is the culmination of Dr. W. Edwards Deming's lifelong efforts to define a comprehensive theory of management which embraces his 14 Points for ...
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Dr. Deming’s 14 Points for Management

Dr. W. Edwards Deming offered 14 key principles for management to follow to improve the effectiveness of a business or organization significantly. The principles (points) were first presented in his ...
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Seven Deadly Diseases of Management

While the 14 Points for Management can be said to express Dr. Deming's philosophy of transformational management, his Seven Deadly Diseases of Management describe the most serious barriers that management faces to improving effectiveness ...
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PDSA Cycle

The PDSA Cycle (Plan-Do-Study-Act) is a systematic process for gaining valuable learning and knowledge for the continual improvement of a product, process, or service. Also known as the Deming Wheel, ...
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Red Bead Experiment

Beginning in the early 1980s, Dr. Deming used his infamous Red Bead Experiment to clearly and dramatically illustrate several points about poor management practices, including several of the Seven Deadly Diseases, ...
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The Funnel Experiment

The Funnel Experiment was devised by Dr. Deming to describe the adverse effects of making changes to a process without first making a careful study of the possible causes of the variation ...
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Deming Institute Blog

Various charts hung on a white board.

The Insanity of Extrinsic Motivation

In this post, Doug Stilwell shares the story of his friend’s annual sales competition and asks: Is everyone motivated to work harder if they might win a trip to Hawaii? Does the competition result in more overall sales for the company?

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Close up of a white woman's face with her mascara smeared to the sides of her eyes, holding a white piece of paper in front of her with a line drawing of a smiley mouth. The effect is a woman who is very unhappy but faking a smile for others.

Quiet Quitting From a Deming Perspective

The phenomenon of “quiet quitting” (also called “employee disengagement”) is frustrating leaders and managers across industries. But looking at the problem through the Deming lens means finding workable solutions that can strengthen relationships.

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Several orange starfish on a rocky beach.

The Starfish and the System

In this guest post, Dr. Doug Stilwell looks at The Starfish Story of a humble hero through the Deming lens, and sees how, by understanding the System of Profound Knowledge, we can achieve a much greater impact.

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