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Improvement of Quality and Productivity, to be successful in any company, must be a learning process, year by year, top management leading the whole company.

Deming, W. Edwards

You can not inspect quality into a product.

Dodge, Harold S.

Hopes without a method to achieve them will remain mere hopes

Nelson, Lloyd

The most important figures that one needs for management are unknown or unknowable.

Nelson, Lloyd

Nothing can do you so much harm as a lousy competitor. Be thankful for a good competitor.

Politz, Alfred

Training for a job must teach the customer’s needs

Scherkenbach, William W.

95% of changes made by management today make no improvement.

Scholtes, Peter

Management is prediction.

Tveite, Michael
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